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Technical Sales Representative
Il y a 2 mois
We are a pioneering e-commerce company in the sale of custom windows and doors in Europe, dedicated to providing exceptional customer experiences.
Job SummaryWe are seeking a highly skilled Technical Sales Representative to join our customer service team for our French and Belgian online shop. As a key member of our team, you will be responsible for providing top-notch support to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Customer Support: Provide timely and precise responses to customer inquiries, ensuring their issues are resolved efficiently.
- Order Management: Verify the technical and aesthetic aspects of products, send and validate orders with production, and handle invoices, monthly reports, and customer complaints.
- Logistics Management: Track deliveries with customers, inform logistics partners of new arrivals, and update them on scheduling changes.
- Industry Experience: Minimum 1 year of experience in the windows and doors industry.
- Language Skills: Fluent in French and advanced in English or German.
- Soft Skills: Customer-oriented, patient, and diplomatic, with excellent communication and organizational skills.
- Technical Skills: Proficient in Office Suite and CRM tools.
- Technical Training: Technical training in windows and doors.
- Customer Service Experience: Experience in customer service or call center roles.
- CAD Software: Knowledge of CAD software.
- Dynamic Work Environment: Exciting tasks in an innovative and international work environment.
- Modern Workplace: Modern workplace in Stuttgart with optimal transport connections.
- Corporate Benefits: Fresh fruits, smoothies, sponsored lunches, and TGIF-BBQ on a 300 m2 terrace.
