Customer Relationship Specialist
il y a 2 semaines
Embark on a Meaningful Career with Groupe Crédit Coopératif
At Groupe Crédit Coopératif, we are dedicated to fostering a responsible and sustainable financial ecosystem. As part of the bpce Group, we champion a human-centric approach, prioritizing solidarity and a thriving economy. We invite you to join our team as a Customer Relationship Specialist.
Your Responsibilities- Provide expert guidance to individual clients through phone and digital channels, understanding their needs and recommending tailored financial solutions.
- Analyze client portfolios to identify growth opportunities and implement effective strategies.
- Manage all aspects of client operations and requests, ensuring risk mitigation and profitability.
- Guide clients through the mortgage loan application process from initiation to completion.
- Cultivate strong customer relationships and oversee account management.
We seek candidates with a background in Banking or Commerce, possessing proven experience in serving individual clients. A genuine passion for social and cooperative values, exceptional customer service skills, and the ability to thrive in a dynamic environment are essential.
Benefits- Generous vacation time (32 days) plus 12 RTT days
- Comprehensive health insurance coverage
- Exclusive discounts on bank services and products
- Meal vouchers
- Flexible work arrangements, including telecommuting options
- A range of benefits provided by our dedicated employee committee
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