Senior Field Service Engineer

il y a 4 semaines


Villejust, Île-de-France Thermo Fisher Scientific Temps plein

As a Senior Field Service Engineer with Thermo Fisher Scientific, you will be part of a successful, growing global organization that values performance, quality, and innovation. With revenues of over $35 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to create significant contributions to the world.

Key Responsibilities:

  • Schedule and perform on-site maintenance, repair, and installation of Cytomat Products and other Laboratory Automation (LAI) system components and instrumentation.
  • Perform on-site training relative to system service, maintenance, and basic operation.
  • Keep track and maintain your local spare parts inventory.
  • Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis.
  • Diagnose problems over the phone and/or using remote software, and follow up with on-site work or dispatch third-party service providers as needed.
  • Actively supervise the status of contract, warranty, and time and material installed customers.

Requirements:

  • Minimum 5 years of practical experience in field service or solving software and lab equipment.
  • Validated experience with automation, robots, and/or device instrumentation.
  • System-level diagnostic skills using inquiries, observations, system schematics & documentation, software tools, and communications / electrical diagnostic aids.
  • Multi-disciplinary technical skills, including software, electrical, and mechanical systems.
  • Excellent interpersonal communication skills, with a professional working proficiency in English.

You will receive a competitive salary, company car, and company pension scheme, as well as outstanding development and career prospects in a globally growing company.


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