Senior Field Service Engineer
il y a 4 semaines
As a Senior Field Service Engineer with Thermo Fisher Scientific, you will be part of a successful, growing global organization that values performance, quality, and innovation. With revenues of over $35 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to create significant contributions to the world.
Key Responsibilities:
- Schedule and perform on-site maintenance, repair, and installation of Cytomat Products and other Laboratory Automation (LAI) system components and instrumentation.
- Perform on-site training relative to system service, maintenance, and basic operation.
- Keep track and maintain your local spare parts inventory.
- Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis.
- Diagnose problems over the phone and/or using remote software, and follow up with on-site work or dispatch third-party service providers as needed.
- Actively supervise the status of contract, warranty, and time and material installed customers.
Requirements:
- Minimum 5 years of practical experience in field service or solving software and lab equipment.
- Validated experience with automation, robots, and/or device instrumentation.
- System-level diagnostic skills using inquiries, observations, system schematics & documentation, software tools, and communications / electrical diagnostic aids.
- Multi-disciplinary technical skills, including software, electrical, and mechanical systems.
- Excellent interpersonal communication skills, with a professional working proficiency in English.
You will receive a competitive salary, company car, and company pension scheme, as well as outstanding development and career prospects in a globally growing company.
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