Strategic Operations Manager
il y a 3 semaines
Main Responsibilities
As a key member of the Global Blue team, the Strategic Operations Manager will provide critical support to the Chief Operating Officer (COO) in driving business growth and operational excellence.
Key Responsibilities:
- Business case modeling and analysis to inform commercial and operational decisions
- Commercial tender support, including pricing and negotiation strategies
- Airport renegotiation support to optimize revenue and reduce costs
- Implementation of Group projects and products, with a focus on best practices and knowledge sharing
- Support to local organization teams on demand, including strategic planning and project follow-up
- Assistance with governance and reporting, including monthly business reviews and strategic business reviews
- Budget process ownership at the regional level, including organization, review, support, challenge, and presentation
- Countries performance monitoring through commercial and operational KPIs
- Collaboration with Country Managing Directors on strategic plan design and implementation, including negotiation strategies and lobby activities
Requirements:
- Master's degree in business administration, finance, sales, or business
- 5-8 years of experience in a transaction-based services industry, with a focus on controlling, business analysis, or project management
- Strong analytical skills, with proficiency in Excel, PowerPoint, and BI analysis tools
- Fluency in French and English, with experience in project management a plus
Technical Skills:
- Extensive knowledge of the Pack office, including Excel and PowerPoint
- Proficiency in BI analysis tools, such as Tableau or MicroStrategy
- Experience with Salesforce reporting a plus
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