Client Liaison
il y a 1 semaine
We are seeking a highly skilled and motivated Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building and maintaining relationships with our clients, delivering a personalized and elevated experience with commercial success.
You will work closely with our store management to inspire our clients by conveying passion for the brand, fashion, and luxury products. As an expert in client engagement and service, you will demonstrate a high level of knowledge in styling and selling.
Key Responsibilities- Meet and exceed individual and store sales and other commercial KPIs
- Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
- Provide a luxury service and demonstrate knowledge and expertise in product, fashion, and styling
- Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert, and close the sale to maintain the relationship with the client
- Be efficient in following-up and delivering after-sales services to our clients
- Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns, and stockroom maintenance when required
- Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
- Foster team work and a positive work climate
- Build meaningful relationships with Clients
- Work by appointment to provide a personalized service and build relationships with our clients to promote loyalty and incremental purchases
- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
- Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow-up on sales or clients requests
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art, and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active, and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results-driven and commercial mindset
Flexible, collaborative, and adaptable approach to work
Measures of SuccessIndividual sales performance and KPIs (Appointments, UPT, ATV & AUR)
Service targets (Guest Experience, Net promoter score)
New client acquisition (conversion and retention)
Number of appointments held on a monthly basis
About Burberry LimitedBurberry Limited is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
-
Assistant de liaison client
il y a 2 semaines
Paris, Île-de-France getjust Temps pleinPrésentation du poste Nous recherchons un Assistant de liaison client pour rejoindre notre équipe de support client à Getjust. Vous serez chargé de gérer les demandes entrantes des clients via Hubspot et par téléphone, de retranscrire les demandes des clients pour les équipes produit et technique, et d'accompagner le client dans l'utilisation du...
-
Agent de liaison pour le service livraison au client
il y a 4 semaines
Paris, Île-de-France Amazon Europe Core Temps pleinPoste :Même les processus les plus efficaces doivent être conçus pour faire face à des circonstances imprévues. Les agents de liaison du centre de livraison d'Amazon sont en contact direct avec nos clients. Ils s'assurent que les livraisons non effectuées "du premier coup" aboutissent et que les questions des clients sont traitées de manière...
-
Agent de liaison pour le service livraison au client
il y a 2 semaines
Paris, Île-de-France Amazon Europe Core Temps pleinPoste :Même les processus les plus efficaces doivent être conçus pour faire face à des circonstances imprévues. Les agents de liaison du centre de livraison d'Amazon sont en contact direct avec nos clients. Ils s'assurent que les livraisons non effectuées "du premier coup" aboutissent et que les questions des clients sont traitées de manière...
-
Commercial Liaison
il y a 1 mois
Paris, Île-de-France OpenClassrooms Temps pleinOpenClassrooms is seeking a Commercial Liaison to join our team in a contract of apprenticeship. As a Commercial Liaison, you will be responsible for developing and maintaining relationships with clients and partners in the services sector. You will learn a future-proof profession through an apprenticeship with OpenClassrooms. Your main tasks will...
-
Client Liaison
il y a 2 semaines
Paris, Île-de-France Burberry Limited Temps pleinAbout the RoleWe are seeking a highly skilled and motivated Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building and maintaining relationships with our clients, delivering a personalized and elevated experience with commercial success.You will work closely with our store management to inspire our...
-
Client Liaison
il y a 4 semaines
Paris, Île-de-France Burberry Limited Temps pleinAbout the RoleWe are seeking a highly skilled Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience with commercial success.You will inspire our clients by conveying passion for the brand, fashion, and luxury products. As...
-
Client Liaison
il y a 3 semaines
Paris, Île-de-France Burberry Limited Temps pleinAbout the RoleWe are seeking a highly skilled Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience with commercial success.You will inspire our clients by conveying passion for the brand, fashion, and luxury products. As...
-
Client Liaison
il y a 2 semaines
Paris, Île-de-France dentsu Temps pleinJob Title: Client ManagerJob Description:Key Responsibilities:Supports the Client Director in delivering innovative and creative solutions to client briefs, driving business value and excellence in execution.Collaborates across Dentsu and the network to manage client communications plans, timelines, and budgets, ensuring on-time delivery and margin...
-
Client Liaison
il y a 3 semaines
Paris, Île-de-France Burberry Limited Temps pleinAbout the RoleWe are seeking a highly skilled and motivated Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.Key ResponsibilitiesMeet and exceed individual and store sales and other...
-
Client Liaison
il y a 4 semaines
Paris, Île-de-France Burberry Limited Temps plein{"h2":{"text":"Job Overview"},"p":{"text":"At Burberry Limited, we are seeking a skilled Client Advisor to join our team. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience with commercial success. You will inspire our clients by conveying passion for the brand, fashion,...
-
Agent de liaison
il y a 2 heures
Paris, Île-de-France Facilitess Temps pleinMissionNous recherchons un agent de liaison pour intervenir sur l'un de nos sites clients et prendre en charge les missions suivantes :Faire le lien entre les deux sites de notre client (sortie marchandise du site 1 vers Site 2), navette entre les deux sites.Emballer les expéditions France et international.Programmer les expéditions sur les différentes...
-
Client Liaison
il y a 6 jours
Paris, Île-de-France Burberry Limited Temps pleinAbout the RoleWe are seeking a highly skilled and motivated Client Advisor to join our team at Burberry Limited. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience, and driving commercial success.Key ResponsibilitiesMeet and exceed individual and store sales and other...
-
Spécialiste en Liaison Médico-Scientifique
il y a 4 semaines
Paris, Île-de-France Michael Page (France) Temps pleinRecherche de Spécialiste en Liaison Médico-ScientifiqueNous recherchons pour notre client, un laboratoire pharmaceutique indépendant international, un Spécialiste en Liaison Médico-Scientifique pour renforcer son équipe.MissionsApporter des informations scientifiques et médicales aux experts ou professionnels de santé, par le biais d'entretiens...
-
Spécialiste en Liaison Médico-Scientifique
il y a 4 semaines
Paris, Île-de-France Michael Page (France) Temps pleinÀ propos de notre clientNous recherchons pour notre client, un laboratoire pharmaceutique indépendant international, un Spécialiste en Liaison Médico-Scientifique.Cette entreprise à taille humaine, en croissance dans un environnement dynamique, sain et un fort esprit d'équipe et collaboratif, offre une opportunité de développement des compétences...
-
Medical Science Liaison Specialist
il y a 4 semaines
Paris, Île-de-France Michael Page (France) Temps pleinA propos de notre clientNous recherchons pour notre client, un laboratoire pharmaceutique indépendant international, un Medical Science Liaison (MSL) pour renforcer son équipe de professionnels de santé. Cette entreprise à taille humaine, en croissance dans un environnement dynamique, sain et un fort esprit d'équipe et collaboratif, offre une...
-
Ingénieur d'études en liaisons souterraines HTB
il y a 4 semaines
Paris, Île-de-France FED CONSTRUCTION Temps pleinPoste : Ingénieur d'études en liaisons souterraines HTBJe suis Emilie MARTIN, consultante au sein du cabinet de recrutement Fed Construction, et suis spécialisée en recrutement de candidats dans le domaine du BTP.Je recherche pour mon client, acteur international de l'ingénierie, du conseil et de la construction, un Ingénieur d'études...
-
Ingénieur d'études en Liaisons Souterraines HTB
il y a 1 mois
Paris, Île-de-France FED CONSTRUCTION Temps pleinPoste : Ingénieur d'études en Liaisons Souterraines HTBJe suis Emilie MARTIN, consultante au sein du cabinet de recrutement Fed Construction, et suis spécialisée en recrutement de candidats dans le domaine du BTP.Je recherche pour mon client, acteur international de l'ingénierie, du conseil et de la construction, un Ingénieur d'études...
-
Client Service Liaison
il y a 4 semaines
Paris, Île-de-France SCOR Temps plein{"Job SummaryThe Client Service Officer plays a vital role in delivering exceptional client experiences throughout the sales process, from pre-sales to after-sales support. This position requires a high level of expertise, integrity, and collaboration within the company's departments, aligning with the OneSCOR culture. Key Responsibilities Support...
-
Client Account Liaison
il y a 4 semaines
Paris, Île-de-France Sirva Bgrs Llc Temps pleinJob Title: Client Account ManagerWe are seeking a highly skilled Client Account Manager to join our team at Sirva Bgrs Llc. This is an exciting opportunity to work closely with clients and provide exceptional service.Key Responsibilities:Partner with clients to understand their relocation needs and provide tailored solutions.Collaborate with internal teams...
-
Yacht Client Liaison
il y a 4 semaines
Paris, Île-de-France Faststream Temps pleinJob Title: Client ManagerFaststream is seeking a highly skilled Client Manager to join our team. As a Client Manager, you will play a pivotal role in managing and nurturing relationships with our discerning clientele, ensuring their needs are met with the utmost professionalism and efficiency.Key Responsibilities:Serve as the primary point of contact for...