Alternance - Product Manager junior - Messagerie Sécurisée (F/H) - Développement de stratégie de Customer Success
il y a 2 semaines
Worldline est une entreprise leader dans le domaine des solutions de paiement et de services financiers. Nous développons des produits et services innovants pour aider les entreprises à communiquer efficacement avec leurs clients.
L'opportunitéVous rejoindrez l'équipe Produit Digital de Worldline, où vous travaillerez en binôme avec le Product Manager pour développer une stratégie de Customer Success Management pour la Messagerie Sécurisée. Votre rôle sera de créer une expérience utilisateur intuitive et facile à utiliser, en travaillant en étroite collaboration avec les équipes Marketing, Design et Développement.
Vos responsabilités- Construire la stratégie de Customer Success Management pour la Messagerie Sécurisée
- Réaliser des études de marché pour comprendre les besoins des utilisateurs
- Construire un processus de renouvellement des contenus pour maintenir l'engagement des utilisateurs
- Coordonner le travail de plusieurs équipes pour atteindre les objectifs de produit
Cette alternance est ouverte aux étudiants de 4ème ou 5ème année en école de commerce ou marketing spécialisé, en école d'ingénieur en informatique ou en création design. Vous devez être passionné par le digital et les outils de communication, avoir une bonne compréhension des besoins des utilisateurs et être capable de communiquer efficacement.
AvantagesÀ la fin de l'alternance, vous aurez acquis des compétences en Customer Success Management, en gestion de produit et en communication digitale. Vous travaillerez dans un environnement innovant et dynamique, où vous aurez la possibilité de développer vos compétences et de faire carrière.
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