Hotel Operations Manager
il y a 8 heures
Hotel Operations Manager
As a key member of our hotel team, you will be responsible for the day-to-day operation of our hotel in Paris. You will be an excellent ambassador for our brand, providing exceptional service to our guests while maximizing revenue opportunities and controlling costs. Your role will involve working closely with your team to ensure a smooth and efficient operation, while also being responsible for the overall safety and security of our guests and employees.
Key Responsibilities:
- Welcome and check-in guests, ensuring a seamless and personalized experience
- Maintain the hotel environment to ensure a clean and comfortable experience for our guests
- Work with our Hotel Management System to manage daily operations and ensure efficient use of resources
- Manage daily SocietyM meeting rooms and functions, ensuring a high level of service and attention to detail
- Lead and motivate your team to deliver exceptional service and results
- Ensure a sound understanding of our brand values and culture
- Coach and train team members to develop their skills and knowledge
- Manage daily revenue targets and drive commitment to monthly results
- Work with our Point of Sale system to manage food and beverage sales and revenue
- Manage daily stock levels and minimize waste
- Ensure the respect for our property and maintain a high level of housekeeping standards
Requirements:
- Fluency in English, with any other language considered a plus
- Valid work permit for France
- 2+ years of managerial/coaching experience, with a passion for hospitality and customer service
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Strong problem-solving and decision-making skills
About citizenM:
citizenM is a global hotel company that dares to be different in everything we do. We're open-minded, with open hearts and global minds. We're looking for people who love people, that's how we make the world feel at home. We offer a competitive salary, a special training program, and a personal development plan. We're an equal opportunity employer and welcome applications from anyone.
Working with us:
Our hotel operates 24/7 with a rotating flexible schedule. Fulltime: morning or afternoon shift, with possibility to do night shifts occasionally. Now hiring for Paris locations: either in Gare de Lyon, La Défense, Opera, Champs Elysées, or Charles de Gaulle Airport. Locations based on hotel needs.
We love diversity:
We're an equal opportunity employer and welcome applications from anyone.
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