Luxury In-Room Dining Attendant

il y a 4 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

Job Title: Luxury In-Room Dining Attendant

Job Summary:

We are seeking a highly skilled and experienced Luxury In-Room Dining Attendant to join our team at Accor. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests in the comfort of their own rooms.

Responsibilities:

  • Provide food and beverage service to all guest rooms, including the service of mini bars to the standard agreed by management.
  • Hand over all outstanding tasks to the following shift.
  • Ensure that all jobs in the shift checklist are completed or handed over to the next shift for completion before finishing your shift.
  • Ensure correct charges have been posted to the correct room numbers when using Miros.
  • Help the room service team in maximizing revenue by upselling.
  • Ensure that all mini bar charges adjustments have been done on the same day.
  • Conduct/participate in the department's monthly stock take.
  • Ensure that you have a sufficient stock of food and beverage items (dry goods and cellar) at all times.

Guest Service Responsibilities:

  • Check all items in the tray or trolley before delivery to the rooms against the bill.
  • Ensure you have a very good knowledge of the room service menu and the wine list so you are able to advise the guests.
  • Maintain a high standard of order taking at all times.
  • Record all guest requirements and liaise with the room service management team.

Qualifications:

  • Experience as a waiter/waitress in a luxurious environment.
  • Great communication skills.
  • A warm welcoming personality.

Additional Information:

  • Competitive salary, service charge, and a loyalty bonus of £1,300 per year.
  • Employee Benefit Card – discounted rates at Accor properties worldwide.
  • Free stays in the UK or Ireland (4 nights/year) – create unforgettable memories with your loved ones.
  • Sofitel Experience – enjoy a luxurious night at our hotel, complete with a delightful breakfast.
  • Complimentary meals while on duty.
  • Special rates in F&B, rooms, and spa – treat yourself to luxury at unbeatable prices.
  • Be part of the largest hospitality group in Europe.
  • Exceptional training and development opportunities through apprenticeship programs.
  • Global growth opportunities.
  • Employee Assistance Program with 24/7 GP access – your well-being is our priority.
  • Make a difference with corporate social responsibility and be part of positive change.
  • Social events and activities.


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