Help Desk Technician

il y a 4 semaines


Paris, Île-de-France Picture More Ltd Temps plein
IT Support Job

We are seeking an experienced IT Support Analyst to join our team at Picture More Ltd. As an IT Support Analyst, you will be responsible for providing technical support to our users, including remote and deskside support for computer applications and hardware. Your duties will include AV / meeting room support, Office 365, and Windows 10/11.

Key Responsibilities

Provide technical support to users
Troubleshoot and resolve technical issues
Collaborate with the IT team to resolve complex technical issues

Requirements

Experience of working as an IT Support Analyst at a law firm
1st and 2nd line technical support experience
Fluency in French and proficient English language skills

What We Offer

Medical insurance
50% of transport covered
Daily restaurant vouchers

Hybrid Working

We offer a hybrid working arrangement, with 4 days in the office and 1 day working from home.
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