Senior Training and Knowledge Enablement Specialist

il y a 3 semaines

Paris, Île-de-France AXA Group Temps plein
Job Title: Principal Advisor, Training and Knowledge

About the Role:

We are seeking a highly skilled and experienced Principal Advisor, Training and Knowledge to join our team. As a key member of our Ops & Tech Training and Knowledge enablement team, you will play a critical role in improving the way our teams experience the learning of existing and new processes and systems.

Key Responsibilities:

  • Engage with user communities to understand training needs and challenges.
  • Translate needs assessments into proposed enablement plans and align with other Training and Knowledge Enablement Advisors.
  • Coordinate with Training & Knowledge Enablement Specialists to harmonize and align existing training offerings and system/process reference tools.
  • Develop and deliver training courses for core insurance systems and processes.
  • Act as a point of contact for complex user queries.
  • Support team members based on advanced expertise in existing systems and processes.
  • Support the transition to new reference material and maintain existing reference tools.
  • Actively support the Training & Knowledge Enablement transformation.
  • Proactively engage and maintain working relationships with key stakeholders.

Requirements:

  • 10-15+ years of experience as a business trainer with a focus on instructional design and conceptual training delivery.
  • Excellent working knowledge of insurance underwriting and implementation processes and concepts.
  • Excellent technical skills and experience in leveraging new technological capabilities.
  • In-depth understanding of the insurance market, insurance lines of business, and global insurance program solutions.
  • Excellent written and verbal communication skills in English and French.
  • Cultural awareness and sensitivity to manage virtual and diverse teams.

About AXA Group:

AXA Group is a leading global insurance company that provides a wide range of insurance and financial services. We are committed to helping our customers manage risk and achieve their goals.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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