Preventative Maintenance and Qualification Engineer

il y a 3 semaines


Villejust, Île-de-France Thermo Fisher Scientific Temps plein
Job Summary

We are seeking a highly skilled Preventative Maintenance and Qualification Engineer to join our Chromatography Service team. As a key member of our team, you will be responsible for providing exceptional field service support to our customers, ensuring their success through our products and services.

Key Responsibilities
  • Perform field service-related duties in accordance with internal rules, customer regulations, and health and safety guidelines.
  • Provide specific product support for Liquid and Ion Chromatography instruments, with potential to expand to additional product lines.
  • Work remotely as part of the Chromatography Service team, providing on-site services that exceed customer expectations.
  • Deliver high-quality relationships with customers, escalating issues as necessary to resolve critical tasks efficiently.
  • Enable customer success through their relationship with Thermo Fisher Scientific, utilizing web-based sales lead logging tools to offer relevant products and services.
  • Optimize work schedules by coordinating with necessary partners for service planning.
  • Manage company assets, including car stock, laptop computer, mobile phone, test equipment, and general tools.
  • Timely and accurate reporting of all activities, including field service reports and expense reports.
Requirements
  • Professional background in Electronics, Chemistry, Engineering, or related subjects.
  • Minimum 1-5 years of experience servicing analytical equipment or equivalent applications specialist or end user experience.
  • Excellent organizational, interpersonal, self-motivational, and negotiating skills.
  • PC skills and valid FR Driving License (manual).
  • Willingness to travel within the appointed region (France) and Europe for training and mentoring, with potential for international travel.
  • Good English skills, both verbal and written.
  • Ability to work across all levels, functions, and regions.


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