International Operations Internship Opportunity
il y a 1 jour
About Indie Campers
We are a leading campervan marketplace dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a diverse range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
As a rapidly growing team, we are looking for talented individuals to join us in our Depot in Saint-Quentin-Fallavier - Lyon. As an International Operations Intern, you will represent our brand in person, providing exceptional customer service to our guests.
Key Responsibilities
- Front-office activities:
- Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
- Back-office activities:
- Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain campervans in top condition, identify and address maintenance or repair needs.
- Support activities: Assist the team in monitoring stock, coordinating the fleet, and troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You are fluent in English, have a work permit, and a valid driver's license.
- You enjoy international environments and meeting new cultures.
- You possess excellent customer service skills and a problem-solving mindset.
- You are eager to develop your skills and knowledge in a dynamic internship environment.
What We Offer
- A compensated internship with a competitive stipend.
- Online and on-the-job training to develop relevant skills.
- International opportunities and potential integration into Indie Campers after the internship.
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