Critical Environment Operations Manager
il y a 4 semaines
Job Summary
Microsoft is seeking a highly skilled Critical Environment Operations Manager to join our team. As a key member of our Cloud Infrastructure and Operations (MCIO) team, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. As a Critical Environment Operations Manager, you will be responsible for overseeing the day-to-day operations and maintenance of mechanical and electrical equipment in our datacenters.
Key Responsibilities:
- Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
- Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
- Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
- Reduce high-impact and human-error Critical Environment (CE) incidents year over year
- Deliver on cost/energy efficiency initiatives
- Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
Requirements
High School Diploma or equivalent AND proven experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
Proficiency in written, reading, and conversational English AND French as all business operations as well as customer communications are conducted in English and French
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
Relevant experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+
Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field.
Proven experience in leading a diverse, technical team.
Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
Bachelor's Degree or Technical College certification in mechanical or electrical engineering and/or services
Experience working on large scale CE projects
Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)
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