Trilingual Client Advisor

il y a 5 jours


Paris, Île-de-France Hermès Temps plein

Looking for a trilingual customer service representative to join our European e-commerce entity and customer relation center. As a key member of our team, you will be responsible for managing customer relationships from A to Z, providing exceptional service, and ensuring a seamless omnichannel experience.

Key Responsibilities:

  • Manage customer interactions via phone, email, and chat, providing timely and accurate responses to customer inquiries.
  • Assist customers with orders, returns, and exchanges, ensuring a positive customer experience.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
  • Develop and implement sales strategies to drive revenue growth and customer loyalty.

Requirements:

  • Fluency in German, English, and French, with excellent written and verbal communication skills.
  • Strong customer service skills, with the ability to work in a fast-paced, dynamic environment.
  • Ability to analyze customer needs and develop tailored solutions to meet their expectations.
  • Experience in the hotel, retail, or e-commerce sectors, with a strong understanding of customer relationship management.

What We Offer:

  • A dynamic and multicultural work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including a comprehensive training program.
  • The chance to work for a prestigious luxury brand, with a rich history and commitment to excellence.

  • Trilingual Client Advisor

    il y a 2 semaines


    Paris, Île-de-France Hermès Temps plein

    Hermès is seeking a highly skilled trilingual client advisor to join its European e-commerce entity and customer relation center. As an ambassador for the House, you will be dedicated to the satisfaction of end customers in e-commerce and retail.The ideal candidate will be fluent in German, English, and French, with strong interpersonal skills and excellent...


  • Paris, Île-de-France Hermès Temps plein

    Hermès is seeking a highly skilled Trilingual Client Advisor to join its European e-commerce entity and customer relation center.The ideal candidate will be responsible for managing relationships with European e-commerce customers, providing exceptional customer service, and ensuring a seamless omnichannel experience.Key responsibilities include:Managing...


  • Paris, Île-de-France Hermès Temps plein

    Hermès is seeking a trilingual client advisor to join its European e-commerce entity and customer relation center.The ideal candidate will be responsible for managing customer relationships from A to Z, providing exceptional service, and ensuring a seamless omnichannel experience.Key responsibilities include:Receiving, analyzing, and following up on...

  • Trilingual Client Advisor

    il y a 4 semaines


    Paris, Île-de-France Hermès Temps plein

    Job DescriptionHermès is seeking a highly skilled and multilingual customer service representative to join its European e-commerce entity and customer relation center.Key ResponsibilitiesManage customer relationships from initial contact to resolution, providing exceptional service and ensuring customer satisfaction.Handle customer inquiries, resolve...

  • Trilingual Client Advisor

    il y a 4 semaines


    Paris, Île-de-France Hermès Temps plein

    Job DescriptionHermès is seeking a highly skilled and multilingual customer service representative to join its European e-commerce entity and customer relation center.Key ResponsibilitiesManage customer relationships from initial contact to resolution, ensuring a seamless and personalized experience.Provide product information, answer customer inquiries,...

  • Trilingual Client Advisor

    il y a 2 semaines


    Paris, Île-de-France Hermès Temps plein

    Hermès is seeking a highly skilled and multilingual client advisor to join its European e-commerce entity and customer relation center. As an ambassador for the House, you will be dedicated to the satisfaction of end customers in e-commerce and retail.The European e-commerce entity is responsible for the online distribution of Hermès products in 17...

  • Trilingual Client Liaison

    Il y a 50 minutes


    Paris, Île-de-France Hermès Temps plein

    In this role, you will be the primary point of contact for our European e-commerce customers, providing exceptional service and support in German, English, and French.You will be responsible for managing customer interactions from initial inquiry to resolution, ensuring a seamless and personalized experience.As a member of our e-commerce team, you will work...


  • Paris, Île-de-France Resident Advisor Temps plein

    Role OverviewResident Advisor is seeking a highly motivated and experienced Partnerships Manager to join our team in France. As a key member of our business development team, you will be responsible for maintaining and growing relationships with industry partners, including promoters, venue owners, festivals, labels, tech brands, and agencies.Key...


  • Paris, Île-de-France Hermès Temps plein

    About the RoleHermès is seeking a highly skilled and multilingual client advisor to join its European e-commerce entity and customer relation center.Key ResponsibilitiesManage customer relationships from initial contact to resolution, providing exceptional service and support.Respond to customer inquiries via phone, email, and chat, resolving issues and...

  • Bottega Veneta Client Advisor

    il y a 4 semaines


    Paris, Île-de-France Bottega Veneta France SAS Temps plein

    DescriptionNous sommes à la recherche d'un(e) Client Advisor pour notre point de vente de La Samaritaine.En tant qu'Ambassadeur de notre Marque, votre mission sera d'apporter au client une expérience unique et un service exceptionnel.Votre rôleRéussir les objectifs de vente en accord avec la stratégie de l'entreprisePartager les meilleures pratiques...

  • Bilingual Client Advisor

    il y a 4 semaines


    Paris, Île-de-France HERMES SELLIER Temps plein

    Job Title: Bilingual Client AdvisorHermès Sellier is seeking a highly skilled Bilingual Client Advisor to join its European e-commerce entity and customer relation center.About the Role:The successful candidate will be responsible for providing exceptional customer service to clients in Dutch and English, ensuring a seamless shopping experience across 17...


  • Paris, Île-de-France Bottega Veneta France SAS Temps plein

    DescriptionNous sommes à la recherche d'un(e) Client Advisor pour notre point de vente du Bon Marché.En tant qu'Ambassadeur de notre Marque, votre mission sera d'apporter au client une expérience unique et un service exceptionnel.Votre missionRéussir les objectifs de vente en accord avec la stratégie de l'entreprise et utiliser les techniques de vente...

  • Financial Modeling Expert

    il y a 4 semaines


    Paris, Île-de-France financial-advisor Temps plein

    Financial Modeling Job DescriptionWe are seeking a skilled Financial Modeling Expert to join our team at Financial Advisor. As a key member of our financial team, you will be responsible for developing and maintaining complex financial models to support business decisions.Key Responsibilities:Develop and maintain financial models to analyze business...

  • Bottega Veneta Client Advisor

    il y a 4 semaines


    Paris, Île-de-France Bottega Veneta France SAS Temps plein

    DescriptionNous sommes à la recherche d'un(e) Client Advisor pour notre boutique du Faubourg Saint-Honoré.En tant qu'Ambassadeur de notre Marque, votre mission sera d'apporter au client une expérience et un service unique dont il se souviendra.Votre contributionRéussir les objectifs de vente en accord avec la stratégie de l'entreprise et utiliser les...

  • Bottega Veneta Client Advisor

    il y a 4 semaines


    Paris, Île-de-France Bottega Veneta France SAS Temps plein

    DescriptionNous sommes à la recherche d'un(e) Client Advisor pour notre boutique du Faubourg Saint-Honoré.En tant qu'Ambassadeur de notre Marque, votre mission sera d'apporter au client une expérience unique et un service exceptionnel.Votre rôle sera de saisir toutes les opportunités pour accroître le chiffre d'affaires en harmonie avec la philosophie...


  • Paris, Île-de-France Bottega Veneta France SAS Temps plein

    DescriptionNous sommes à la recherche d'un(e) Client Advisor pour notre boutique du Faubourg Saint-Honoré.En tant qu'Ambassadeur de notre Marque, votre mission sera d'apporter au client une expérience et un service unique dont il se souviendra.Votre mission sera de saisir toutes les opportunités afin d'accroître le chiffre d'affaires en harmonie avec la...

  • CDI Team Manager

    il y a 3 semaines


    Paris, Île-de-France Hermès Temps plein

    Job Title: CDI Team Manager - Hermès Distribution EuropeJob Summary: We are seeking a highly motivated and experienced Team Manager to join our E-Retail Department at Hermès Distribution Europe. As a Team Manager, you will be responsible for leading a team of client advisors and ensuring the excellence of customer relations.Key Responsibilities:Manage,...

  • Bottega Veneta Client Advisor

    il y a 4 semaines


    Paris, Île-de-France Bottega Veneta France SAS Temps plein

    DescriptionNous sommes à la recherche d'un(e) Client Advisor pour rejoindre notre équipe de vente au détail à Galeries Lafayette.MissionEn tant qu'Ambassadeur de notre Marque, votre mission sera d'apporter au client une expérience unique et un service de haute qualité.Compétences requisesCapacité à construire des relations fructueuses avec les...

  • Financial Advisor

    il y a 3 semaines


    Paris, Île-de-France Finary SAS Temps plein

    About the RoleFinary SAS is seeking a highly skilled Financial Advisor to join our team. As a Financial Advisor, you will be responsible for providing expert financial guidance to our clients, helping them achieve their financial goals.Key responsibilities include:Providing personalized financial advice to clientsDeveloping and implementing customized...

  • Bottega Veneta Client Advisor

    il y a 4 semaines


    Paris, Île-de-France Bottega Veneta France SAS Temps plein

    DescriptionNous sommes à la recherche d'un(e) Client Advisor pour rejoindre notre équipe de vente au détail au Bon Marché.En tant qu'Ambassadeur de notre Marque, vous serez chargé(e) de proposer une expérience de vente unique et personnalisée à nos clients.Votre mission sera de développer les ventes en harmonie avec la philosophie luxe de Bottega...