Commissioning and Support Specialist
il y a 23 heures
Riedel Communications, a leading provider of live production tools, is seeking a skilled Commissioning and Support Specialist to join our team. As a key member of our Product Division, you will be responsible for delivering exceptional technical support to our customers and contributing to the development of our innovative products.
Key Responsibilities- Provide technical assistance to external and internal customers, including remote online sessions and on-site visits to resolve technical issues.
- Collaborate with our Support and Sales teams to ensure seamless customer support and commissioning of audio and video systems.
- Work closely with our Product Management and R&D teams to develop and implement new technologies and solutions.
- Develop and maintain in-depth knowledge of our products and services to provide expert technical support.
- Contribute to the development of our customer training programs and materials.
- 2+ years of experience in a relevant field, preferably in the broadcast, live sports, and entertainment industry.
- Strong understanding of broadcast production workflows, network architecture, and digital media standards.
- Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
- Self-motivated and proactive, with a passion for staying up-to-date with the latest technologies and trends.
- Fluent English language skills, with additional languages a plus.
- A dynamic and supportive work environment with opportunities for professional growth and development.
- A competitive salary and benefits package, including flexible working hours and a hybrid work model.
- The chance to work with a leading company in the live production industry and contribute to the development of innovative products and solutions.
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