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Senior Advisor, Learning and Knowledge Development

Il y a 2 mois

Paris, Île-de-France AXA Group Temps plein

Senior Advisor, Learning and Knowledge Development

The mission of the Ops & Tech Training and Knowledge Development team is to enhance the learning experience of our teams regarding existing and new processes and systems. This is achieved through the use of innovative technology, redefining knowledge deliverables, and fostering engagement with the business user community.

EXPLORE your role

What key responsibilities will you undertake?

· Collaborate with user communities (functional and/or geographical) to identify training requirements and obstacles.

· Convert needs assessments into actionable enablement strategies and coordinate with other Training and Knowledge Development Advisors on shared needs.

· Efficiently liaise with Training & Knowledge Development Specialists worldwide to standardize and align current training offerings and system/process reference materials.

· Design and deliver training programs for core insurance systems and processes for the user community, utilizing both virtual and in-person formats; implement advanced learning methodologies and tools in the execution of these trainings.

· Serve as a resource for complex user inquiries regarding existing and future systems.

· Provide support to team members based on extensive knowledge of current systems and processes, as well as upcoming systems in line with AXA XL's strategic direction.

· Assist in the transition to new reference materials (manuals, presentations, eLearning resources, etc.) as outlined in the K&E 2026 strategy, while also maintaining existing reference tools as necessary.

· Actively contribute to the Training & Knowledge Development transformation, including the introduction of new digital capabilities through project engagement and deliverable coordination.

· Foster and maintain collaborative relationships with key AXA XL stakeholders to ensure alignment with overall strategy, effective education design, and seamless execution.

· Support the Head of Ops & Tech Training and Knowledge Development with various tasks in a cooperative manner.

You will report to the Head of Ops & Tech Training and Knowledge Development.

Your Qualifications

SHARE your expertise

We seek candidates with the following qualifications:

Essential Skills and Experience:

· 10-15+ years of experience as a business trainer (or related experience) focusing on instructional design and conceptual training delivery; integrating and applying change behaviors.

· Strong understanding of insurance underwriting and implementation processes and concepts; prior experience in insurance underwriting or operations is essential.

· Proficient technical skills and experience in utilizing new technological capabilities, particularly in e-learning and mobile training.

· Comprehensive knowledge of the insurance market, lines of business, global insurance program solutions, and associated operational tasks and procedures.

· Exceptional written and verbal communication skills in English and French; proficiency in additional languages is advantageous.

· Cultural awareness and sensitivity to effectively manage virtual (remote) and diverse teams.

DISCOVER your future

AXA XL, the property and casualty and specialty risk division of AXA, is recognized for addressing complex risks. We provide innovative re/insurance solutions for mid-sized companies, multinationals, and even some remarkable individuals.

Our approach combines a robust and efficient capital platform, data-driven insights, leading technology, and top talent in an agile and inclusive environment, enabling us to deliver exceptional client service across all lines of business – property, casualty, professional, financial lines, and specialty.

With a creative and flexible approach to risk solutions, we collaborate with those who drive progress in the world.

Commitment to Inclusion & Diversity