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Customer Service Operations Specialist
Il y a 2 mois
We are seeking a dedicated Customer Service Operations Specialist to enhance our client interactions and streamline our operational processes. This role is pivotal in ensuring customer satisfaction and maintaining efficient service delivery.
Key Responsibilities:- Addressing and resolving customer disputes and penalties
- Overseeing billing processes and managing customer inquiries
- Coordinating order management and tracking
- Verifying customer payments and conducting follow-ups
- Managing a portfolio of clients
- Ensuring compliance with documentation standards
A minimum of Bac+2 education is required. Candidates should possess prior experience in a similar customer service role.
Skills Required:The ideal candidate will demonstrate:
- Attention to detail and organizational skills
- Strong interpersonal abilities
Familiarity with software such as SAP, Sage, or Salesforce is advantageous.
About SKILLS RH:SKILLS RH is a prominent entity in the recruitment and temporary employment sector. With a robust workforce and multiple offices across France, we are committed to fostering mutual benefits for candidates, clients, and our team. Our expertise spans various domains including Accounting, Assistantship, Supply Chain, Digital Marketing, and more. Explore our website for a comprehensive view of available job opportunities.
