Hotel Room Service Manager
il y a 3 semaines
About Four Seasons:
At Four Seasons, we believe in creating unforgettable experiences for our guests. Our team members around the world are passionate about delivering exceptional service and making every moment truly special. As a key member of our Room Service team, you will play a vital role in ensuring that our guests receive the highest level of service and attention to detail.
About the Role:
We are seeking a highly motivated and organized individual to join our Room Service team as a Room Service Coordinator. In this role, you will be responsible for assisting our Room Service Manager in the coordination and organization of room service operations, ensuring that all aspects of the service are delivered to the highest standard. You will be the first point of contact for guests and will be responsible for handling their requests and resolving any issues that may arise.
Key Responsibilities:
- Assist the Room Service Manager in the coordination and organization of room service operations
- Provide exceptional service to guests, responding to their requests and resolving any issues that may arise
- Work closely with the kitchen team to ensure that all orders are prepared and delivered to the highest standard
- Maintain a high level of knowledge of the hotel's services and amenities, ensuring that guests are aware of all options available to them
- Contribute to the overall success of the Room Service team, working collaboratively with colleagues to achieve shared goals
Requirements:
- Fluent French and English language skills
- Previous experience in a similar role, preferably in a luxury hotel environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High level of attention to detail and ability to maintain confidentiality
What We Offer:
As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. You will also be part of a global organization with a reputation for excellence and a commitment to making a positive impact on the communities we serve.
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