Hotel Room Service Coordinator
il y a 7 jours
About Four Seasons:
At Four Seasons, we believe in delivering exceptional guest experiences through a world-class employee experience and company culture. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the role:
We are seeking a skilled and attentive Room Service Coordinator to join our team at the Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel. As a key member of our Room Service team, you will be responsible for assisting our Room Service Manager in the management, coordination, and organization of the service within the hotel.
Key responsibilities:
- Assist the Room Service Manager in the management, coordination, and organization of the service within the hotel.
- Be attentive to customer feedback and work in accordance with the hotel's quality standards.
- Ensure the smooth operation of the in-room service.
Requirements:
- Fluent French and English required.
- Knowledge of hotel techniques and procedures.
- Previous experience in a 5-star luxury hotel environment.
- Punctuality, motivation, and reactivity are essential.
- Excellent presentation and leadership skills.
- Ability to manage conflicts and resolve customer complaints.
We are looking for:
A motivated and dynamic individual who is passionate about delivering exceptional guest experiences and working in a fast-paced luxury hotel environment.
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