Technical Support Specialist

il y a 3 jours


Grenoble, Auvergne-Rhône-Alpes, France MyJobCompany Temps plein

**Company Overview**

MyJobCompany is a leading provider of IT migration services to large-scale organizations. Our team of experts delivers a range of services to our clients, including technical assistance and help desk support.

**Job Summary**

We are seeking a skilled Technical Support Specialist to join our team in Grenoble. As a key member of our support team, you will be the primary point of contact for clients experiencing technical issues.

**Key Responsibilities**

• Conduct thorough diagnostic analysis of technical issues, including hardware and software problems

• Provide timely and effective support to clients, using a range of communication channels

• Collaborate with internal teams to resolve complex technical issues

• Develop and maintain a deep understanding of Windows and Office environments

• Possess excellent communication and interpersonal skills, with the ability to remain calm under pressure

• Work occasional evening or weekend shifts as required

**Requirements**

• 1 year of experience in a technical support role

• Strong technical skills, with a focus on Windows and Office environments

• Excellent communication and interpersonal skills

• Proficiency in English is mandatory



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