Customer Program Manager for Commercial Aircraft Business
il y a 1 semaine
Job Description:
We are seeking a Customer Program Manager to join our Commercial Aircraft business team within Airbus Customer Services Department based in Toulouse, France. This role will be responsible for managing customer relationships, ensuring smooth execution of Flight Hour Services contracts, and delivering management reporting for operational, financial, and KPI performance.
Your Key Responsibilities:
- Convert the business model into an industrial and financial model to manage FHS-C contract delivery.
- Ensure smooth EIS of the FHS-C services.
- Deliver the Airbus voice to the customer(s).
- Takes all appropriate actions to protect operational and financial performance of assigned contracts.
- Delivers management reporting for operational, financial, and KPI performance.
Your Requirements:
- 5 to 10 years in aviation industry with in-depth knowledge of airline economics and strategy.
- At least 3 years in a professional / coordination role with customer facing responsibilities.
- Experienced in coordinating solutions to technical matters relevant to an airline.
- Able to explain financial / commercial impact of technical issues to non-technical minded audience.
- Core competencies in business economics and prior experience in contract negotiation.
- Expertise in relationship management and exposure to working under time pressure.
- Basic understanding of contract law and corporate finance.
- Excellent written and spoken English level.
What We Offer:
- Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
- Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
- Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
- Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.
Why Airbus?
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
How to Apply:
Take your career to a new level and apply now.
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