Customer Program Manager for Commercial Aircraft Business
il y a 4 semaines
We are seeking a Customer Program Manager to join our Commercial Aircraft business team within Airbus Customer Services Department. The ideal candidate will have a strong background in aviation industry, with in-depth knowledge of airline economics and strategy. The role involves managing customer relationships, coordinating in-service issues, and delivering management reporting for operational, financial, and KPI performance.
Your Key Responsibilities:
- Convert the business model into an industrial and financial model to manage FHS-C contract delivery.
- Ensure smooth EIS of the FHS-C services.
- Deliver the Airbus voice to the customer(s).
- Takes all appropriate actions to protect operational and financial performance of assigned contracts.
- Delivers management reporting for operational, financial, and KPI performance.
Your Requirements:
- 5 to 10 years in aviation industry with in-depth knowledge of airline economics and strategy.
- At least 3 years in a professional / coordination role with customer facing responsibilities.
- Experienced in coordinating solutions to technical matters relevant to an airline.
- Able to explain financial / commercial impact of technical issues to non-technical minded audience.
- Core competencies in business economics and prior experience in contract negotiation.
- Expertise in relationship management and exposure to working under time pressure.
- Basic understanding of contract law and corporate finance.
- Excellent written and spoken English level.
What We Offer:
- Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
- Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
- Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
- Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.
How to Apply:
Interested candidates should submit their application through the company's website.
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