Hotel Operations Manager

il y a 4 semaines


Paris, Île-de-France Hyatt Hotels Corporation Temps plein
Front Office Manager

As a key member of our hotel team, you will be responsible for overseeing all front office operations, ensuring exceptional guest satisfaction, and leading the front desk team to deliver outstanding service.

Key Responsibilities:

  • Manage front office operations, including check-in, check-out, and guest services
  • Lead and develop the front desk team to achieve high levels of guest satisfaction
  • Collaborate with other departments to ensure seamless guest experiences
  • Monitor and analyze front office performance metrics to drive improvement

Requirements:

  • Proficiency in hotel management software, including Opera, Medallia, and Hotsos
  • Strong leadership and team management skills
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations

About Us:

Hyatt Hotels Corporation is a leading global hospitality company, dedicated to delivering exceptional guest experiences and creating memorable moments for our guests.


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