Emplois actuels liés à Customer Service Desk Analyst - Paris, Île-de-France - IDnow GmbH.
-
Customer Service Desk Analyst
il y a 4 semaines
Paris, Île-de-France IDnow GmbH. Temps pleinJob Summary: We are seeking a highly skilled Customer Service Desk Analyst to join our team at IDnow GmbH. As a key member of our service desk, you will be the first point of contact for our customers, providing timely and effective support to ensure their needs are met.Key Responsibilities:Provide exceptional customer service and support via phone, email,...
-
Customer Service Desk Analyst
il y a 4 semaines
Paris, Île-de-France IDnow GmbH. Temps pleinIDnow is a pioneer in automated digital identification solutions, serving businesses and governments since 2010. Our mission is to establish trust in online interactions. We are seeking a skilled Customer Service Desk Analyst to join our team. The ideal candidate will have experience in customer service, support, or customer-facing roles, with a strong...
-
Technical Service Desk Analyst
il y a 4 semaines
Paris, Île-de-France U.S. Embassy & Consulates in France Temps pleinAbout the RoleWe are seeking a Technical Service Desk Analyst to join our IT team at the U.S. Embassy & Consulates in France. As a Technical Service Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting technical issues, and collaborating with cross-functional teams to resolve complex technical issues.Key...
-
Customer Service Representative
il y a 3 semaines
Paris, Île-de-France Thinkproject Temps pleinCustomer Service Representative - Front DeskProvide exceptional customer service to clients visiting our front desk. Greet and assist visitors, address their inquiries, and resolve any issues promptly. Maintain a positive and welcoming atmosphere.Responsibilities:• Greet and welcome clients• Address inquiries and resolve issues• Maintain a clean and...
-
IT Service Desk Manager
il y a 4 semaines
Paris, Île-de-France Accor Hotels Temps pleinIT Service Desk ManagerAt Accor Hotels, we're looking for a skilled IT Service Desk Manager to oversee the management of our Service Desk teams. As a key member of our IT team, you'll be responsible for ensuring the smooth operation of our IT services, including incident, problem, and change management. Your expertise in IT security management and service...
-
Service Desk Operations Manager
il y a 4 semaines
Paris, Île-de-France Accor Hotels Temps pleinTechnology Support LeaderAccor Hotels is seeking a Technology Support Leader to join our IT team. As a key member of our team, you'll be responsible for leading our Service Desk teams and ensuring the smooth operation of our IT services. Your expertise in IT security management and service operations will be invaluable in driving our service improvement...
-
Customer Service Representative
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinJob Title: CashierJob Summary:We are seeking a skilled Cashier to join our team at Club Med. As a Cashier, you will be responsible for managing the central cash desk and Club safe, performing daily and monthly closing, controlling and following clients' payments, and providing exceptional customer service.Key Responsibilities:Manage the central cash desk and...
-
IDnow Service Desk Representative
il y a 4 semaines
Paris, Île-de-France IDnow GmbH. Temps pleinIDnow is a pioneer in automated digital identification solutions, serving businesses and governments since 2010. Our mission is to establish trust in online interactions. We are seeking an IDnow Service Desk Representative to join our team. The ideal candidate will have experience in customer service, support, or customer-facing roles, with a strong...
-
Front Desk Coordinator
il y a 4 semaines
Paris, Île-de-France Mantu Temps pleinJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Mantu. As a key member of our office staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our Office Manager in various administrative tasks.Key Responsibilities:Front Desk...
-
Customer Service Representative
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinJob SummaryWe are seeking a highly skilled and professional Front Desk Agent to join our team at Club Med Group. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling arrivals and departures, and promoting our services and events.Key ResponsibilitiesProvide warm and welcoming service to guestsManage...
-
Customer Insights Analyst
il y a 4 semaines
Paris, Île-de-France ECF Data, LLC Temps pleinECF Data, LLC is seeking a Customer Insights Analyst to join our team. This role involves analyzing customer data and collaborating with various business units across different regions.Key Responsibilities:Analyze customer data to identify customer behavior and preferencesDevelop and maintain data schemas for business unit usersCommunicate data insights to...
-
Cashier - Front Desk Professional
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinJob Title: Cashier - Front Desk ProfessionalJob Summary: We are seeking a highly skilled and experienced Cashier to join our team at Club Med Resort in Asia. As a Cashier, you will be responsible for managing the central cash desk and Club safe, performing daily and monthly closing, controlling and following clients' payments, and providing exceptional...
-
Service Desk Operations Manager
il y a 4 semaines
Paris, Île-de-France Accor Hotels Temps pleinService Desk Manager RoleThe IT Service Desk Manager is responsible for the overall management of the Service Desk function, including the receipt, triage, escalation, and processing of IT support requests. This role also involves establishing procedures and systems to enable this and provide quantitative measures on performance.Key Responsibilities:Manage...
-
Customer Service Agent
il y a 3 semaines
Paris, Île-de-France Club Med Temps pleinJob Title: Customer Service AgentJob Summary:We are seeking a highly skilled Customer Service Agent to join our team at Club Med. As a Customer Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide excellent customer service to guests,...
-
Front Desk Representative
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinJob OverviewClub Med is seeking a highly skilled and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for welcoming guests, handling check-in and check-out procedures, and ensuring a seamless experience for our valued customers.Key ResponsibilitiesWelcoming guests and providing exceptional customer...
-
Senior Data Analyst
il y a 4 semaines
Paris, Île-de-France Qantev Temps pleinSenior Data Analyst - Customer InsightsWe are seeking a Senior Data Analyst to join our team and drive customer insights. As a Senior Data Analyst at Qantev, you will be responsible for analyzing customer data to inform product development and drive business outcomes.Key responsibilities include:Developing and maintaining customer and market...
-
Customer Service Representative
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and professional Customer Service Representative to join our team at Club Med. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key...
-
IT Service Desk Manager
il y a 4 semaines
Paris, Île-de-France Accor Hotels Temps pleinJob SummaryThe IT Service Desk Manager is responsible for overseeing the Service Desk teams who support all users across the region. This role involves managing incident, problem, and change management for all technologies, as well as establishing procedures and systems to enable this and provide quantitative measures on performance.Key...
-
Cashier (M/F) - Customer Service Expert
il y a 4 semaines
Paris, Île-de-France Club Med Temps pleinCashier (M/F)Job OverviewClub Med is seeking a skilled Cashier (M/F) to join our team. As a key member of our customer service team, you will be responsible for managing the central cash desk and Club safe, ensuring accurate and efficient transactions.Key ResponsibilitiesManagement of the central cash desk and Club safeDaily and monthly closingControl and...
-
Help Desk Manager
il y a 3 semaines
Paris, Île-de-France Fed Legal Temps pleinWe are seeking a skilled Help Desk Manager to join our team. Key Responsibilities:• Troubleshoot and resolve technical issues via phone, email, and chat• Provide exceptional customer service and support• Collaborate with internal teams to resolve complex issues• Develop and maintain knowledge base articles and documentation• Analyze and report on...
Customer Service Desk Analyst
il y a 1 mois
We are seeking a highly skilled and experienced Customer Service Desk Analyst to join our team at IDnow GmbH. As a key member of our service desk, you will be the first point of contact for our customers, providing timely and effective support to resolve their queries and issues.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and chat, ensuring a positive experience for our customers.
- Resolve customer complaints and issues in a professional and courteous manner.
- Collaborate with internal teams to resolve complex customer issues.
- Document customer interactions and feedback to improve our service.
- Stay up-to-date with industry trends and best practices in customer service.
Requirements:
- Previous experience in customer service, support, or a customer-facing role.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Fluent spoken and written English.
- Basic knowledge of data protection legislations, such as GDPR and BAFIN.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
- Flexible working hours and remote work options.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application, including your resume and a cover letter, to join our team at IDnow GmbH.
