Quality Assurance
il y a 3 semaines
ESI Group has been at the forefront of virtual prototyping solutions since 1973, playing a pivotal role in the transition from industrial to digital landscapes. With a presence in over 20 countries and a workforce of more than 900 highly skilled professionals, we serve leading companies across the Automotive, Heavy Machinery, Aerospace, and Energy sectors. Discover more about us at our website.
If you have any inquiries regarding the application process or need assistance, please feel free to reach out.
We are committed to inclusivity: Male/Female/Disability
POSITION OVERVIEW
We are seeking an experienced QA Manager to oversee an international team of 10 professionals across 6 countries, engaged in various projects within our Smart Manufacturing Business Line.
Your primary responsibility will be to ensure the validation of Stamp & Composites products while also providing level 2 support to the Customer Success team.
KEY RESPONSIBILITIES
The Validation & Support Manager will have the following key responsibilities:
- Oversee the Validation & Support team
- Act as the main liaison for project stakeholders
- Coordinate and monitor validation activities for Stamp and Composites products
- Ensure effective tracking of task progress
- Manage support operations
1 – Product Validation:
- Collaborate with the two Technical Leaders to validate software for Stamp and Composites products, ensuring quality standards are met
- Plan, execute, and document testing phases for software products according to established milestones
- Maintain comprehensive documentation, including training materials and e-learning resources
- Enhance test automation to minimize manual testing efforts
- Monitor team performance in terms of quality, timelines, and scope
2 – Customer Support:
- Coordinate with the level 1 Stamp & Composites Support team regarding help requests, bug fixes, and development inquiries
- Facilitate knowledge transfer to Customer Success engineers for new product versions
3 – Team Management:
- Provide updates on capacity and resource planning to maintain a balanced workload within the team and across Virtual Manufacturing teams
- Establish annual personal objectives aligned with the company's key results
- Develop team skills through a yearly training plan and internal mentorship initiatives
- Report on Support & Validation KPIs to management and internal customers
QUALIFICATIONS
Technical Skills:
- Extensive experience in software QA (ISTQB certification is advantageous)
- Proven team management experience (either transversal or hierarchical)
- Background in Mechanical Engineering (Material Science, Mechanics, or Numerical Methods)
- Experience with numerical modeling (FEA) and manufacturing processes
- Preferably, experience in customer support and/or validation
Desirable:
- Experience in testing activities within an Agile (SCRUM) framework
Soft Skills:
- Exceptional communication, interpersonal, and organizational abilities
- Fluent in English with strong written and verbal communication skills
- Decisive and capable of leadership
- Effective priority management
- Pragmatic and proactive approach
- Ability to work autonomously in a multicultural environment
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