Lead CRM Strategist

il y a 4 semaines


Paris, Île-de-France Ledger Temps plein

Transforming the landscape of digital assets for global accessibility and security.

Be part of our vision.

Established in 2014, Ledger stands as the premier platform for digital assets and Web3. Over 20% of the world's cryptocurrency assets are safeguarded through our Ledger Nanos. With a diverse team of over 700 professionals, Ledger is dedicated to developing a range of products and services that empower individuals and businesses to securely buy, store, swap, grow, and manage crypto assets – including the renowned Ledger hardware wallets, with over 6 million units sold across 200 countries.

At Ledger, we uphold values that distinguish us: Pragmatism, Audacity, Commitment, Trust, and Transparency. Discover how our employees contribute to our mission.

As a CRM Strategist at Ledger, your role will be pivotal in enhancing the efficiency of the company's Customer Relationship Management (CRM) systems and strategies. This includes driving hardware sales, transaction revenue, and service subscriptions within our web3 companion application. With a keen analytical perspective, you will distill complex information and performance metrics into actionable insights. You will ensure that all CRM initiatives are executed effectively, accurately, and punctually, while continuously advancing our tools to remain at the forefront of industry innovation.

Key Responsibilities
  • Formulate and execute CRM strategies to enhance acquisition, engagement, and retention throughout the consumer lifecycle
  • Design and refine campaigns aimed at increasing the repurchase rate and referrals for Ledger hardware wallets
  • Create and optimize targeted campaigns to activate and retain customers across transactional products and service subscriptions within our web3 companion app, Ledger Live
  • Develop personalized recommendations and communications by utilizing CRM behavioral data and tool integrations
  • Advance our test-and-learn approach to enhance communication effectiveness
  • Oversee and enhance the utilization of our CRM tools to maximize communication impact
  • Collaborate with product and technology teams to ensure CRM systems provide the best experience across all customer interactions
  • Analyze customer data and campaign analytics to deliver insights that support data-driven decision-making
  • Provide regular reports and insights to senior management, proposing data-informed strategies to enhance CRM effectiveness
  • Work closely with cross-functional teams, including marketing, sales, product development, and customer support, to align CRM initiatives with company goals and customer needs
  • Engage with stakeholders to gather feedback and continuously improve CRM strategies and processes
Qualifications
  • Proven experience in a CRM role, ideally with 5+ years of experience
  • Expertise in managing complex lifecycle, multi-channel, data-driven campaigns
  • Proficient in Braze or similar advanced platforms
  • Strong understanding of analytics and leveraging data to guide business and campaign strategies
  • Adaptable and comfortable in a dynamic, fast-paced environment
  • Exceptional stakeholder management skills, with the ability to cultivate strong cross-functional relationships
Benefits
  • Equity : Employees are integral to our success, and we offer stock options to share in that success as we grow
  • Flexibility : A hybrid work policy
  • Social : Regular social events, snacks, and beverages
  • Medical : Comprehensive health insurance covering extensive medical, dental, and vision care
  • Well-being : Personal development, coaching, and fitness opportunities with our dedicated partners
  • Vacation : Five weeks of paid leave annually, in addition to national holidays and rest & relaxation (RTT) days
  • High tech : Access to high-performance office equipment and gadgets, including Apple products
  • Transport : Ledger reimburses part of your preferred means of transportation
  • Discounts : Employee discounts on all our products

We are committed to being an equal opportunity employer, welcoming all individuals without distinction of gender, ethnicity, religion, sexual orientation, social status, disability, or age.


  • Lead CRM Strategist

    il y a 4 semaines


    Paris, Île-de-France Ledger Temps plein

    About Ledger: At Ledger, we are dedicated to making the realm of digital assets both accessible and secure for all. Established in 2014, we have emerged as the leading platform for digital assets and Web3.Company Overview: With our headquarters in Paris and additional offices across the UK, US, Switzerland, and Singapore, Ledger boasts a diverse team of over...

  • Senior CRM Strategist

    il y a 5 jours


    Paris, Île-de-France Europcar Mobility Group Temps plein

    About the RoleWe are seeking a highly skilled Senior CRM Strategist to join our team at Europcar Mobility Group. As a key member of our marketing team, you will be responsible for developing and executing comprehensive CRM strategies across global and local initiatives.Key ResponsibilitiesDevelop and implement CRM strategies that drive engagement and...

  • Senior CRM Strategist

    il y a 2 semaines


    Paris, Île-de-France Europcar Mobility Group Temps plein

    About the RoleWe are seeking a highly skilled Senior CRM Strategist to join our team at Europcar Mobility Group. As a key member of our marketing team, you will be responsible for developing and executing comprehensive CRM strategies across global and local initiatives.Key ResponsibilitiesDevelop and implement CRM strategies to enhance member lifecycle,...

  • Global CRM Strategist

    il y a 2 semaines


    Paris, Île-de-France Van Cleef & Arpels Temps plein

    About the Role As a Global CRM Strategist within the Communication department at the School of Jewelry Arts, you will play a pivotal role in shaping and executing the School's comprehensive CRM strategy. Reporting to the Director of Communication, your mission is to cultivate lasting relationships with our diverse audiences across all campuses. Your...

  • Lead CRM Strategist

    il y a 4 semaines


    Paris, Île-de-France Ledger Temps plein

    About Ledger: Established in 2014, Ledger stands at the forefront of digital assets and Web3 innovations. With a global presence and a dedicated team of over 700 professionals, we are committed to making digital assets secure and accessible for everyone. Our core values—Pragmatism, Audacity, Commitment, Trust, and Transparency—drive our operations and...

  • Lead CRM Strategist

    il y a 4 semaines


    Paris, Île-de-France Ledger Temps plein

    About Ledger: Founded in 2014, Ledger stands as a prominent figure in the realm of digital assets and Web3 technologies. With a global presence and a dedicated team of over 700 professionals, we are committed to delivering secure solutions for both individuals and enterprises in the cryptocurrency sector. Our core values—Pragmatism, Audacity, Commitment,...

  • Lead CRM Strategist

    il y a 4 semaines


    Paris, Île-de-France Ledger Temps plein

    About Ledger: Established in 2014, Ledger stands at the forefront of digital assets and Web3 innovations. With a global presence and a dedicated workforce of over 700 professionals, we are committed to delivering secure solutions for both individuals and enterprises in the cryptocurrency sector. Our core values—Pragmatism, Audacity, Commitment, Trust, and...

  • Lead Product Strategist

    il y a 4 semaines


    Paris, Île-de-France ASI ® Temps plein

    Lead Product Strategist - ASIASI, a prominent French digital consultancy, is in search of a dedicated Lead Product Strategist to enhance and expand our product and design divisions. ASI is devoted to fostering a digital landscape that positively influences society and the environment, in line with our mission to advocate for a responsible digital ecosystem...

  • Lead Tax Strategist

    il y a 4 semaines


    Paris, Île-de-France Getaround, Inc. Temps plein

    Lead Tax StrategistGetaround, Inc., a pioneering platform in the connected carsharing industry, is on the lookout for an experienced Lead Tax Strategist to oversee all tax-related functions within the organization. The successful candidate will play a crucial role in formulating innovative tax strategies and policies, ensuring adherence to tax regulations,...

  • Lead Product Strategist

    il y a 4 semaines


    Paris, Île-de-France Skello Temps plein

    Become a key player in our organization as a Lead Product StrategistWe are seeking a professional who is:Proficient in both French and English; additional knowledge of Spanish is advantageousPrepared for a 45-minute video interview with a Product SpecialistEntitled to 8 additional days off beyond the standard 5 weeks of paid leaveOffered a comprehensive...

  • Lead Product Strategist

    il y a 4 semaines


    Paris, Île-de-France Deel Temps plein

    About Deel: Deel and our expanding network of companies consist of international teams committed to assisting businesses in hiring talent from anywhere in the world seamlessly. Position Overview: We are seeking a Lead Product Strategist for our "Equity and Extras" division. This role involves: Core Product Development: Focusing on the enhancement and...


  • Paris, Île-de-France ESR Talent Temps plein

    Lead Business Development Strategist Company: ESR Talent Are you an experienced professional in the realm of business development, ready to make a substantial impact in the evolving landscape of Open Banking? A rapidly expanding B2B Open Banking provider is on the lookout for a Lead Business Development Strategist to enhance their innovative team. This...


  • Paris, Île-de-France Amazon Temps plein

    About the RoleWe are seeking a highly skilled Salesforce CRM Business Development Strategist to join our team at Amazon. As a key member of our Business Development team, you will play a critical role in driving business growth and expansion through the development and implementation of innovative procurement solutions.Key ResponsibilitiesDevelop and execute...

  • Lead Compliance Strategist

    il y a 4 semaines


    Paris, Île-de-France AMC Insurance Appointments Ltd Temps plein

    AMC Insurance Appointments Ltd is in search of a seasoned Lead Compliance Strategist to spearhead our Compliance Division.Key Responsibilities:Foster and sustain robust client partnerships concerning compliance and risk management duties.Engage with internal departments to guarantee efficient client support.Spot potential for enhancing compliance service...

  • Lead Product Strategist

    il y a 4 semaines


    Paris, Île-de-France Cooper Consumer Health Temps plein

    Lead Product Strategist - Global DivisionStrategic Development: Formulate and execute yearly marketing activation strategies for our products in partnership with global distributors and regional marketing leaders. Collaborative Efforts: Engage with regional managers to assist in crafting and implementing tailored marketing initiatives. Education and Growth:...

  • Lead Product Strategist

    il y a 4 semaines


    Paris, Île-de-France LBC France Temps plein

    Lead Product StrategistEnhancing competitive advantages for both commercial and individual vendors Optional features for improved advertisement effectiveness Maximizing purchase conversion ratesThe mission of the Premium Squad is to deliver value to vendors through innovative functionalities and optimization techniques.Key Qualifications:In-depth knowledge...

  • Senior CRM Strategist

    il y a 3 jours


    Paris, Île-de-France Europcar Mobility Group Temps plein

    Job DescriptionDevelop and Execute CRM StrategyDesign and implement comprehensive customer relationship management (CRM) strategies across global and local initiatives, leveraging available channels such as email, app push notifications, web push notifications, and on-site retargeting, with the support of internal teams and resources.Create and manage CRM...

  • Lead Technical Strategist

    il y a 4 semaines


    Paris, Île-de-France Ubisoft Temps plein

    Position Overview As a Lead Technical Strategist, you will be responsible for shaping the innovative technical direction of our project. Your contributions will significantly influence the game's development through the following key responsibilities: Establish the technological vision for the project and oversee the technical outputs, Guarantee the...

  • Lead Sustainability Strategist

    il y a 4 semaines


    Paris, Île-de-France Colombus Consulting Temps plein

    Position OverviewAs a Lead Sustainability Strategist within the Climate Change & Sustainability - Climate Carbon sector, your primary responsibility will be to support clients in embedding climate considerations into their corporate strategies. Your key duties will encompass:Crafting and executing a compelling value proposition centered on carbon...

  • Lead Category Strategist

    il y a 4 semaines


    Paris, Île-de-France Essity Temps plein

    Lead Category Strategist - Consumer Goods (H/F)We are seeking a Lead Category Strategist for a fixed-term engagement to enhance our team within the Consumer Goods sector. This position offers flexibility for remote work. The ideal candidate will possess a strong background in category strategy, excellent collaborative abilities, and proven leadership...