Customer Success Manager

il y a 4 semaines

Paris, Île-de-France Cuvée Privée Temps plein
Mission

Cuvée Privée recherche un(e) stagiaire Customer Care & Success Manager pour rejoindre notre équipe de 3 personnes. Votre mission sera de maximiser la satisfaction client en leur donnant le meilleur accompagnement possible.

Cette expérience professionnelle constitue une parfaite porte d'entrée pour les métiers de la relation client (vente ou customer success), et permet de développer des compétences d'écoute, des capacités relationnelles, d'introduction à la négociation et à la vente, mais aussi d'analyse, d'organisation et de gestion de projet.

Compétences requises
  • Étudiant(e) en École de commerce ou équivalent
  • Bonnes qualités rédactionnelles avec une super orthographe
  • À l'aise au téléphone et y passer du temps ne te fait pas peur
  • Sens de la relation client
  • Rigoureux(se), souriant(e), patient(e)
  • Très bonne organisation
  • L'intérêt pour l'univers agroalimentaire particulièrement du vin est un plus
Avantages
  • Des supers locaux à l'image de Cuvée Privée situés en plein cœur de Paris
  • Accès à notre formation pour s'initier au monde du vin
  • Des dégustations tous les jeudis (mais sans obligation) pour affiner ton palais avec les conseils avisés de notre caviste Antoine
  • Dejs, team buidlings mensuels, afterworks, et autres events réguliers pour se retrouver entre collègues
  • Au moins une visite dans l'un de nos domaines partenaires
  • De supers réductions sur nos pépites en cave
  • Carte Swile de 9€/jour pris en charge à 50% par Cuvée Privée
  • Pass Navigo remboursé à 50%

Cuvée Privée propose une nouvelle façon de consommer les produits du terroir au quotidien, plus hédoniste, responsable et proche du producteur. Grâce à l'adoption de parcelles, recevez toute l'année votre propre cuvée d'exception personnalisée à votre nom et dont vous savez tout.

Je choisis d'adopter des vignes ou olivier avec Cuvée Privée dans l'un des 20 domaines partenaires.

Je reçois quelques jours plus tard mon kit de bienvenue avec mon certificat d'adoption et toutes les informations dont j'ai besoin.

Toute l'année je reçois à la maison mes bouteilles personnalisées à mon nom.

Je suis l'évolution de mes parcelles au fil des saisons.

Je suis invité.e au domaine avec la personne de mon choix pour visiter le domaine, découvrir mes parcelles, rencontrer le producteur et participer à une dégustation.

Je bénéficie de tous les avantages du Club des Adopteurs.

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