Customer Success Manager

il y a 1 jour


Paris, Île-de-France Licorne Society Temps plein
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at Licorne Society. As a key member of our international customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Lead customer engagement and onboarding, ensuring seamless adoption of our innovative apps.
  • Develop and implement tailored solutions to meet the unique needs of our international customers.
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction.
  • Stay up-to-date with industry trends and market intelligence to provide strategic insights to our customers.
  • Contribute to the development of our maritime industry solutions, including smart fleet management and offshore wind projects.
Requirements
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Excellent problem-solving and analytical skills, with the ability to think critically and strategically.
  • Proven experience in customer success, account management, or a related field.
  • Fluency in English, with the ability to communicate effectively with customers and colleagues.
What We Offer

As a Customer Success Manager at Licorne Society, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and make a meaningful impact on our customers' success.


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