Emplois actuels liés à Customer Experience Specialist - Lyon, Auvergne-Rhône-Alpes - Sociabble
-
Senior Customer Operations Specialist
il y a 2 jours
Lyon, Auvergne-Rhône-Alpes, France Planet Pharma Temps pleinJob Title: Senior Customer Operations SpecialistAt Planet Pharma, we're seeking a skilled Senior Customer Operations Specialist to join our team. This is a critical role that requires exceptional organizational skills and the ability to work closely with clients to deliver top-notch service.Job Description:We are looking for an experienced professional to...
-
Automotive Customer Success Specialist
il y a 1 jour
Lyon, Auvergne-Rhône-Alpes, France Nextlane Temps pleinJob Title:Automotive Customer Success SpecialistAbout Us:Nextlane is a pioneering company in the automotive industry, shaping the future of technology and innovation. Our mission is to simplify and digitize every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.Our Vision:We believe...
-
Customer Service Operations Specialist
il y a 2 jours
Lyon, Auvergne-Rhône-Alpes, France Planet Pharma Temps pleinWe are seeking a skilled Customer Service Operations Specialist to join our client's team in their life sciences department.As a key member of the customer services team, this role offers a competitive salary and the opportunity to contribute to a company driving innovation in health and sustainability.Key Responsibilities:Manage a portfolio of instruments,...
-
Customer Service Operations Specialist
il y a 1 jour
Lyon, Auvergne-Rhône-Alpes, France Planet Pharma Temps pleinCustomer Service Operations SpecialistWe are seeking a highly skilled Customer Service Operations Specialist to join our team at Planet Pharma, a global leader in life sciences. This exciting opportunity offers a competitive pay rate and the chance to contribute to a company driving innovation in health and sustainability.About the Role:This challenging...
-
Customer Service Operations Specialist
il y a 1 jour
Lyon, Auvergne-Rhône-Alpes, France Planet Pharma Temps pleinGlobal Life Sciences Leader Seeks Customer Operations RepresentativeOne of the world's leading companies in life sciences is looking for a skilled Customer Operations Representative to join their customer services team. This exciting opportunity offers a competitive salary and the chance to contribute to a company driving innovation in health and...
-
Customer Operations and Liaison Specialist
il y a 1 jour
Lyon, Auvergne-Rhône-Alpes, France Planet Pharma Temps pleinAbout the Role: We are seeking a Customer Operations Representative with experience in sales administration or logistics and strong customer service skills to join our team at Planet Pharma.Job Summary: This is a 4-month contract opportunity to work on-site in Lyon, France. The ideal candidate will have a background in sales admin or logistics and excellent...
-
Aftersales and Customer Service Expert
il y a 1 jour
Lyon, Auvergne-Rhône-Alpes, France SUNMI Temps pleinAbout SUNMISUNMI is a pioneering global leader in the innovation of intelligent hardware for businesses. Specializing in Internet of Things (IoT) technology, we provide cutting-edge software and hardware solutions designed to empower businesses with real-time capabilities.At SUNMI, our mission is to transform traditional stores into smart businesses by...
-
Customer Operations Specialist
il y a 2 jours
Lyon, Rhône, France Planet Pharma Temps pleinJob Title: Customer Operations RepresentativeWe are currently partnered with a leading pharmaceutical company who are seeking a Customer Operations Representative with experience within sales admin or logistics and strong customer service skills.Contract Type: On-siteContract Length: 4 monthsLocation: Lyon, FranceResponsibility:Compliance with existing QHSE...
-
Customer Operations Specialist
il y a 1 jour
Lyon, Auvergne-Rhône-Alpes, France Planet Pharma Temps pleinJob Summary:We are seeking a highly skilled Customer Operations Specialist to join our team at Planet Pharma. This is an exciting opportunity for a professional with excellent organizational and communication skills to manage a portfolio of instruments, ensure effective planning, coordination, and administration of maintenance and service activities on...
-
Spécialiste Conseil Salesforce Projet
il y a 2 semaines
Lyon, Auvergne-Rhône-Alpes, France Hardis Group Temps pleinA propos de l'entrepriseHardis Group is a company that values creativity and personal initiatives. We are looking for a Specialist Counsel Salesforce Project who shares our vision and values.For this position, we offer an estimated annual salary of 60,000 €, as well as various benefits such as flexible remote work, meal vouchers and participation in...
-
Game Experience Specialist
il y a 3 semaines
Lyon, Auvergne-Rhône-Alpes, France Bandai Namco Temps pleinBandai Namco Europe Job OpportunityWe are seeking a highly skilled Game Experience Specialist to join our Editorial & Content Intelligence department in Lyon, France.About UsBandai Namco Europe is a leading global publisher and developer of entertainment content for platforms including all major video game consoles and PC. As part of the Japanese Bandai...
-
Experience Manager Automotive Industry
il y a 1 jour
Lyon, Auvergne-Rhône-Alpes, France Nextlane Temps pleinRole OverviewAs an Experience Manager in the automotive industry, you will be responsible for delivering exceptional customer experiences and driving business growth. This role is perfect for a motivated individual who thrives in a fast-paced environment and is passionate about innovation.Key ResponsibilitiesDevelop and implement strategies to ensure high...
-
Spécialiste en Validation des Acquis de l'Expérience
il y a 3 semaines
Lyon, Auvergne-Rhône-Alpes, France AVAETSS Temps pleinDescription du posteL'Association VAETSS recrute un Spécialiste en Validation des Acquis de l'Expérience pour rejoindre son équipe dynamique !Le poste consiste à accompagner les candidats dans leur parcours de VAE, répondre aux demandes des employeurs pour des projets collectifs de VAE et promouvoir la VAE dans le secteur sanitaire et...
-
Lyon, Auvergne-Rhône-Alpes, France Aramisauto Temps pleinLa vente de voitures d'occasion en ligne.Aramisauto, le leader français du marché, vous offre l'opportunité de rejoindre une équipe passionnée et dynamique. Nous sommes à la recherche d'un Spécialiste en Expérience Client et Relation avec les Véhicules pour renforcer notre équipe. **Le rôle** Vous serez chargé(e) de garantir la satisfaction des...
-
Lyon, Auvergne-Rhône-Alpes, France PROXIAD Temps pleinDescription du posteRejoignez Proxiad, une entreprise innovante dans le domaine de la technologie, où l'évolution constante nous pousse à innover et à grandir.Nous recherchons un Spécialiste en Développement d'Expérience Utilisateur et Infrastructures pour rejoindre notre équipe de Production N2/N3 Digitale Magasin. Votre rôle sera crucial dans...
-
Senior Logistics Sustainability Specialist
il y a 1 jour
Lyon, Auvergne-Rhône-Alpes, France Volvo Group Temps pleinUnlock Your Potential in the Green Logistics SectorWe are seeking a highly motivated and results-driven Senior Logistics Sustainability Specialist to join our team at Flexis. As a key member of our commercial activity, you will play a pivotal role in shaping the future of sustainable logistics solutions.About the RoleIn this exciting opportunity, you will be...
-
Directeur Qualité à Distance
il y a 1 jour
Lyon, Auvergne-Rhône-Alpes, France Equadis, l'Unique PIM Omnicanal Temps pleinPrésentationL'équipe de Customer Success au sein d'Equadis est chargée de garantir la satisfaction des clients et leur adoption réussie de nos solutions. En tant que Directeur Qualité à distance, vous serez responsable de superviser les équipes CSMs et Customer Care internationales.RémunérationVous bénéficierez d'une rémunération...
-
Customer Service Representative
il y a 4 jours
Lyon, Rhône, France Planet Pharma Temps pleinThe Customer Operations Representative manages, on behalf of the client(s), the portfolio of instruments agreed with the company. He/she is responsible for the planning of the interventions required on the contracted and sometimes non-contracted instruments, the organization and coordination of the interventions and must ensure the invoicing of the...
-
Customer Success Manager
il y a 4 jours
Lyon, Rhône, France Nextlane Temps pleinAbout UsAt Nextlane, we don’t just develop software solutions – we create the future of the automotive industry.We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.What truly...
-
Customer Operations Representative
il y a 4 jours
Lyon, Rhône, France Planet Pharma Temps pleinPlant Pharma are partnered with one of our leading pharmaceutical clients who are seeking to hire a customer operations representative to manage a portfolio of instruments for our clients. This role involves planning, organizing, and coordinating interventions for contracted and non-contracted instruments, ensuring optimal equipment operation and customer...
Customer Experience Specialist
Il y a 2 mois
We are seeking a highly skilled and experienced professional to join our team as a Customer Success Specialist. This role presents a unique opportunity to grow and thrive in a dynamic, digital, and collaborative environment.
Key Responsibilities- Establish strong relationships with US customers, providing guidance and support throughout the lifecycle of their projects
- Develop and implement customer success plans, starting from solution implementation and continuing throughout the project's lifespan
- Conduct training sessions and workshops to enhance customer knowledge and skills
- Monitor project progress on a monthly basis, sharing best practices and feedback with customers
- Maintain and strengthen relationships with existing customers, ensuring contract renewal and upselling opportunities
- University graduate with a focus on commercial, digital, or engineering fields
- Minimum 4 years of experience in Customer Success, Engagement Consultant, Change Management Consultant, or Account Manager roles
- Proven ability to handle complex projects and multiple client relationships
- Excellent communication and interpersonal skills, with a strong service orientation and analytical skills
- Patient and dedicated team
- Training and development opportunities
- Flexible work environment
- Opportunities for growth and advancement
