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Customer Service Specialist
il y a 1 mois
We are seeking a highly skilled Customer Service Specialist to join our team at Wibit Consulting & Services (WibitCS). The successful candidate will be responsible for reviewing incoming invoices and payment reminders, corresponding with partners, and engaging in internal communication with colleagues and superiors.
Key Responsibilities:- Checking invoices against purchase orders, contracts, and delivery receipts to ensure correct quantities, pricing, and terms.
- Accurately entering invoice details into the financial or ERP system.
- Investigating and resolving any discrepancies or issues with invoices, such as incorrect amounts or missing information.
- Maintaining accurate records of all invoices processed and ensuring documentation is properly filed.
- Liaising with vendors, suppliers, and internal departments to resolve invoice-related queries or disputes.
- Native or fluent in Dutch, both verbal and written.
- Residing in Serbia and being able to take on a job legally without the company's support.
- A high school diploma or equivalent; an associate's or bachelor's degree in accounting, finance, or a related field is a plus.
- Prior experience in invoicing, accounting, or bookkeeping roles; familiarity with accounts payable processes.
- Strong attention to detail and accuracy in verifying invoices and identifying discrepancies.
- Excellent organizational skills to manage a high volume of invoices and ensure timely processing.
- Good written and verbal communication skills for interacting with vendors and internal teams.
- Ability to analyze and resolve invoice discrepancies effectively.
- Strong problem-solving abilities to manage any issues that arise during invoice processing.
- Knowledge of tax regulations, accounting principles, and company policies related to invoicing.
- Excellent remuneration package based on experience, skills, and performance.
- Indefinite contract.
- Private health and life insurance.
- Fully remote work from Serbia.
- A dynamic and creative team with a positive and friendly atmosphere.
- Good work environment - the employer can show off great reviews from their employees.
- Guidance and tools to reach your full potential.
