International Billing Specialist
Il y a 2 mois
About the Role
DentalMonitoring is a MedTech scale-up in a fast-growing medical field. We are seeking a highly skilled International Billing Specialist to join our team
Key Responsibilities
- Manage the monthly billing process, including customer payment allocation, discount, refund, and orders application in DM systems and tools.
- Update customer data and ensure accuracy.
- Collect cash and follow up on customer payments.
- Manage customer requests and resolve billing discrepancies and disputes.
- Investigate and resolve billing discrepancies and disputes, working closely with internal departments and external clients to reach satisfactory resolutions.
- Transverse projects linked to system integration and/or migration, cleaning databases, and documentation.
- Ensure compliance with international invoicing regulations, tax laws, and customs requirements for each country.
- Mentor and provide guidance to junior billing specialists, offering support, training, and expertise in international billing processes and regulatory compliance.
- Identify opportunities to improve international invoicing processes.
- Propose and implement solutions to optimize billing efficiency and accuracy.
- Automate processes where possible to increase efficiency.
Requirements
- Bachelor's degree in finance, accounting, or a related field.
- Fluent verbal and written English and French.
- Minimum years of proven experience as a Billing Specialist or in a similar role, with a focus on international billing processes.
- Proficient in using billing software and financial systems (NetSuite, Salesforce) and Excel Knowledge.
- Excellent numerical and analytical skills with strong attention to detail.
- Ability to effectively communicate and collaborate with cross-functional teams, clients, and external stakeholders.
- Proactive and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong organizational and time management skills to meet deadlines and handle a high volume of billing transactions.
- Strong expertise in international invoicing regulations, tax laws, and customs requirements across multiple countries and regions.
About Us
DentalMonitoring is a diverse, multicultural company with over nationalities throughout our teams. We are an equal opportunity employer and offer an intercultural and inclusive workplace. We welcome and encourage applications from people with disabilities.
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