International Billing Specialist
il y a 1 jour
We are seeking a highly skilled International Billing Specialist to join our team at DentalMonitoring. As a key member of our finance department, you will be responsible for managing our international billing processes, ensuring compliance with regulations, and providing exceptional customer service.
Key Responsibilities:- Manage monthly billing processes, including customer payment allocation, discounts, refunds, and orders application in our systems and tools.
- Update customer data and ensure accurate and timely invoicing.
- Cash collection and customer payment follow-up, as well as managing customer requests and resolving billing discrepancies and disputes.
- Collaborate with internal departments and external clients to resolve issues and ensure satisfactory resolutions.
- Investigate and resolve billing discrepancies and disputes, working closely with internal departments and external clients to reach satisfactory resolutions.
- Transverse projects linked to system integration and/or migration, cleaning databases, and documentation.
- Ensure compliance with international invoicing regulations, tax laws, and customs requirements for each country.
- Mentor and provide guidance to junior billing specialists, offering support, training, and expertise in international billing processes and regulatory compliance.
- Identify opportunities to improve international invoicing processes and propose solutions to optimize billing efficiency and accuracy.
- Automate processes where possible to increase efficiency.
- Bachelor's degree in finance, accounting, or a related field.
- Fluent verbal and written English and French.
- Minimum years of proven experience as a Billing Specialist or in a similar role, with a focus on international billing processes.
- Proficient in using billing software and financial systems (NetSuite, Salesforce) and Excel Knowledge.
- Excellent numerical and analytical skills with strong attention to detail.
- Ability to effectively communicate and collaborate with cross-functional teams, clients, and external stakeholders.
- Proactive and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong organizational and time management skills to meet deadlines and handle a high volume of billing transactions.
- Strong expertise in international invoicing regulations, tax laws, and customs requirements across multiple countries and regions.
At DentalMonitoring, we offer a diverse and inclusive work environment where you can thrive. We are committed to providing equal opportunities for all employees and welcome applications from people with disabilities. Our team is made up of over nationalities, and we celebrate our differences. We are an equal opportunity employer and offer a competitive salary and benefits package.
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