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Guest Experience Manager

Il y a 2 mois

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Agence You is seeking a highly motivated and experienced Maître d'hôtel to join our team. In this role, you will play a vital part in creating exceptional experiences for our clients and ensuring the smooth operation of our prestigious establishment.

As a key member of our hospitality team, you will be responsible for managing all aspects of guest relations, from personalized welcomes to seamless event coordination. Your strong communication skills, attention to detail, and commitment to excellence will be essential in delivering outstanding service that exceeds expectations.

Responsibilities
  • Provide a warm and welcoming experience for every visitor, ensuring their needs are met with professionalism and care.
  • Manage room reservations efficiently and accurately, maintaining meticulous records.
  • Deliver exceptional service during meetings and events, adhering to the highest hospitality standards.
  • Maintain the cleanliness and order of common areas, creating a welcoming and inviting atmosphere.
  • Ensure adequate stock levels of supplies and amenities, promptly replenishing as needed.
  • Collaborate effectively with internal and external services to ensure seamless operations.
  • Independently organize and execute meetings and events, demonstrating strong planning and coordination skills.
  • Handle administrative tasks efficiently, contributing to the smooth functioning of the office.

This full-time position offers a 35-hour workweek with daytime hours. We offer a competitive benefits package that includes a comprehensive health plan, meal vouchers, and transportation cost reimbursement.