Salesforce Business Analyst

il y a 4 semaines


Paris, Île-de-France TECHOHANA Temps plein
Job Opportunity:

TechOhana is seeking a skilled Salesforce Business Analyst to assist with the implementation and optimization of Salesforce for a leading telecoms client in Paris. The successful candidate will work on a 6-month contract to gather business requirements, analyze processes, and configure Salesforce to meet business needs.

Key Responsibilities:
1. Collaborate with stakeholders to identify system improvement opportunities and prioritize them accordingly.
2. Align business processes with Salesforce capabilities through analysis and mapping.
3. Create comprehensive project documentation, including workflows, user stories, and test plans.
4. Configure Salesforce to meet business needs and conduct system testing.
5. Provide training and support to end-users.
6. Develop reports and dashboards to track key performance indicators.

Requirements:
1. At least 5 years of experience as a Salesforce Business Analyst.
2. Bachelor's degree in Business, Information Technology, or a related field.
3. Strong proficiency in Salesforce administration and configuration.
4. Excellent analytical, problem-solving, and communication skills.
5. Effective stakeholder management abilities.
6. Salesforce certifications are a bonus.

About TechOhana:
TechOhana is a company that specializes in providing innovative solutions to businesses. We are committed to delivering high-quality services and building long-term relationships with our clients.
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