Senior Account Strategist

il y a 2 jours


Paris, Île-de-France 4URSPACE Temps plein

4URSPACE is a dynamic company that offers innovative solutions to its users.

We are seeking a highly skilled Senior Account Strategist to join our team. This role will be responsible for the post-sales lifecycle of our users, ensuring their complete satisfaction and maximum value from our products.

Responsibilities:

  • Develop and maintain strong relationships with our customers to understand their business needs and goals.
  • Collaborate with cross-functional teams to drive customer success and growth.
  • Conduct regular business reviews to align on priorities, optimize opportunities, and review services satisfaction.
  • Identify product expansion opportunities and advocate for the customer within our organization.
  • Drive overall account health, including performance, cost optimization, product adoption, usage velocity, account renewals, and growth.

Requirements:

  • Fluent English language skills (other languages are an asset).
  • 2+ years of experience in a client-facing role, preferably in customer success or a similar field.
  • Sophisticated business acumen and understanding of underlying drivers and strategy of our user's businesses.
  • Strong analytical skills and operating rigor.
  • Executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders.
  • Ability to navigate data and people to find answers.
  • Flexibility to work well in a high-growth environment where things change quickly.

Salary range: $80,000 - $120,000 per year.


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