Technical Support Specialist

Il y a 2 mois


Montpellier, Occitanie, France Oxatis Temps plein

About Us

Oxatis is a leading provider of e-commerce solutions for businesses of all sizes. Our mission is to deliver innovative and reliable software solutions that meet the needs of our clients.

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and ensuring that our software solutions meet the highest standards of quality.

Key Responsibilities

  • Provide technical support to clients via phone, email, or chat
  • Troubleshoot software issues and resolve problems in a timely and efficient manner
  • Collaborate with our development team to identify and resolve software bugs
  • Develop and maintain technical documentation and knowledge base articles
  • Participate in training and development programs to stay up-to-date with the latest software technologies

Requirements

  • 2+ years of experience in technical support or a related field
  • Strong technical skills, including knowledge of software development and troubleshooting
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and a cover letter, to [insert contact information].


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