Technical Support Associate

il y a 1 mois


Paris, Île-de-France Base (formerly BaseLinker) Temps plein
Technical Support Associate

Base (formerly BaseLinker) is a leading provider of All-In-One Multi Channel Management Systems, trusted by over 27,000 sellers globally. We are seeking a highly skilled Technical Support Associate to join our French-speaking support team and provide exceptional technical support to our customers.

As a Technical Support Associate, you will be responsible for providing timely and effective technical support to our customers, developing and updating our knowledge base, and collaborating with our international teams. You will also have the opportunity to work with our proprietary SaaS solutions and contribute to the growth and development of our company.

Key responsibilities include:
  • Providing exceptional technical support via phone, email, and chat
  • Developing and updating our knowledge base to ensure accurate and up-to-date information
  • Collaborating with our international teams to ensure seamless support across all regions
  • Testing new functionalities and providing feedback to our development team


We offer a competitive salary and benefits package, as well as significant autonomy and freedom in the French market. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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