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Technical Support Expert

il y a 1 mois


Paris, Île-de-France Intuitive Surgical Inc Temps plein

Technical Support Role

We are seeking a highly motivated Technical Support Expert to join our team at Intuitive Surgical Inc. As a Technical Support Expert, you will be responsible for installing and supporting our digital products, ensuring service agreements and warranty obligations are fulfilled to the highest satisfaction.

Key Responsibilities

  • Install and configure remote servers, including server and network configurations
  • Perform system upgrades and maintenance inspections
  • Provide technical support to customers and Intuitive employees, including troubleshooting and repair of Intuitive products and associated equipment failures
  • Maintain accurate configurations of installed base

Requirements

Minimum 7-10 years of field service experience with medical systems, proven track record of troubleshooting medical software systems, and good written and oral communication skills in English and Danish or Swedish.