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Technical Support Expert
il y a 1 mois
Technical Support Role
We are seeking a highly motivated Technical Support Expert to join our team at Intuitive Surgical Inc. As a Technical Support Expert, you will be responsible for installing and supporting our digital products, ensuring service agreements and warranty obligations are fulfilled to the highest satisfaction.
Key Responsibilities
- Install and configure remote servers, including server and network configurations
- Perform system upgrades and maintenance inspections
- Provide technical support to customers and Intuitive employees, including troubleshooting and repair of Intuitive products and associated equipment failures
- Maintain accurate configurations of installed base
Requirements
Minimum 7-10 years of field service experience with medical systems, proven track record of troubleshooting medical software systems, and good written and oral communication skills in English and Danish or Swedish.