Customer Service Coordinator
il y a 4 semaines
Position Overview
Are You Prepared to Drive Success at Mondelēz International?
Contribute to Our Vision of Leading the Future of Snacking. Make It Happen.
In this role, you will efficiently capture, input, and verify customer orders, ensuring accuracy and timeliness across various order types and methods.
Key Responsibilities
Your contributions will include:
Acting as a primary contact for a specific group of clients in order management Processing and amending orders, guaranteeing timely and precise delivery, and generating billing documents (including credit and debit notes) Engaging in regular communication with clients (supply chain or purchasing departments) concerning logistics Streamlining order sizes and frequencies in collaboration with clients to minimize outbound transportation expenses Ensuring that order confirmations and/or export documentation are thorough, accurate, and compliant with relevant export/import regulations Coordinating transportation through third-party logistics providers to secure on-time deliveryWhat You Will Bring
A commitment to advancing your career and the following skills and experiences:
Strong numerical, analytical, and logical reasoning abilities Proficiency in Microsoft Office applications Advanced knowledge of SAP systems Experience within a Fast-Moving Consumer Goods (FMCG) or Consumer Packaged Goods (CPG) environment Background in customer service, logistics, or sales roles Familiarity with the order-to-cash process Comprehensive understanding of the entire supply chain/order-to-cash cycle Excellent analytical and problem-solving capabilitiesAdditional Information
Position Requirements:
Travel Expectations:
Work Schedule:
The duties associated with this position are carried out within the framework of a regional business model managed by Mondelēz Europe GmbH.
Business Unit Overview
At Mondelēz Europe, we take pride not only in our iconic brands but also in the dedicated individuals who create them. Our delectable products are manufactured in 52 facilities across Europe by over 28,000 passionate employees. We are the leading producer of chocolate and biscuits and a prominent maker of gum and candy. We ensure that our powerful global brands and local favorites, such as Cadbury, Milka, and Oreo, reach our customers safely. Exceptional people and outstanding brands define who we are. Join us as we continue to shape the future of snacking worldwide by delivering the right snack for every moment, crafted the right way.
Mondelēz International is an equal opportunity employer, and all qualified candidates will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Temporary (Fixed Term) Order Management (OTB) Customer Service & Logistics-
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