Operations Coordinator

il y a 4 jours


Paris, Île-de-France Eska Finance Temps plein
About ESKA Finance

ESKA Finance is a FinTech company revolutionizing car and vehicle financing for microbusinesses. We offer simple, hassle-free solutions, empowering small companies to achieve big dreams.

About the Role

We are seeking an experienced Operations Coordinator to join our back office team. The ideal candidate will possess strong organizational skills and be able to ensure smooth processes and client satisfaction.

Key Responsibilities
  1. Ensure the onboarding of new clients is seamless.
  2. Collaborate with the Sales team to onboard new clients, providing technical support and determining the most suitable solution for the customer.
  3. Liaise with GPS tracker companies to ensure trackers are installed before clients take vehicles.
  4. Manage contracts, insurance documents, and car registrations in a timely and accurate manner.
  5. Communicate regularly with the sales and operations team to raise blockers or challenges and proactively communicate on account statuses.
  6. Maintain a portfolio of clients, ensuring all requests are handled in a timely manner and payments and schedules are up-to-date.
  7. Analyze manual processes and suggest automation to ensure smooth operation of workflows.
Requirements
  1. Bac + 2 or equivalent.
  2. Minimum 2 years in a comparable role.
  3. Impeccable organization skills with perfect verbal and written communication skills.
  4. Computer literacy utilizing various systems and applications.
  5. Experience with Hub.
  6. French C2 and conversational English.
  7. A positive attitude, preferring to find solutions rather than clinging to problems.
  8. Experience in the field of financial products, insurance, automobiles, or similar industries is a plus.
What We Offer
  1. Performance-based bonuses in addition to your fixed salary.
  2. The chance to grow with us and build a successful company together.
  3. Startup atmosphere with fast decision-making processes, where your ideas are always welcome.
  4. Cool office in the heart of Paris with a gym on site.
  5. A monthly company meeting with pizza and drinks to share successes, challenges, and progress.
  6. A special annual company trip.

If you are looking for a challenging role with opportunities for growth and development, we encourage you to apply. Please submit your resume and a brief cover letter explaining why you are the perfect fit for the Operations Coordinator position at ESKA Finance.


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