Property Manager
il y a 1 semaine
Key Responsibilities
As a Property Manager - M/F at L'Union sociale pour l'habitat, you will be the primary point of contact for tenants, ensuring daily customer relations and quality of service. You will work closely with customer managers to achieve this goal.
Key Tasks
- Inform tenants about their account, rights, and obligations, as well as planned work in their residence.
- Manage customer complaints independently via our internal software, from entering the complaint to its resolution in compliance with company procedures and processing times.
- Carry out inventories, work orders, and monitoring of technical and safety equipment in conjunction with internal teams.
- Participate in the marketing of housing by conducting visits and promoting the housing's facilities, neighborhood infrastructure, and local services.
- Collect rent and perform all necessary procedures with tenants to avoid disputes over non-payment.
- Monitor and control companies that intervene within the framework of maintenance contracts and one-off work orders.
Requirements
To be successful in this role, you will need a good level of written and spoken French, mastery of IT tools, and knowledge of IKOS. You should also be rigorous and organized in planning your various appointments, have excellent interpersonal skills, and enjoy working in a team.
Working Conditions
This position involves travel and requires a Class B license and vehicle. You will be based in Floirac and work on a fixed-term contract for 6 months.
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