Property Manager
il y a 1 mois
About the Role
We are seeking a highly skilled Property Manager to join our team at L'Union sociale pour l'habitat. As a key member of our property management team, you will be responsible for ensuring the smooth operation of our residential properties.
Key Responsibilities
- Manage daily customer relations with tenants, ensuring a high level of service quality.
- Communicate effectively with tenants, informing them about their accounts, rights, and obligations, as well as planned work in their residence.
- Independently manage customer complaints via our internal software, from entry to resolution, in accordance with company procedures and processing times.
- Conduct inventories, work orders, and monitoring of technical and safety equipment, in conjunction with internal teams.
- Participate in housing marketing by conducting visits, promoting properties, and providing information on facilities, infrastructure, and local services.
- Collect rent and perform necessary procedures with tenants to avoid disputes over non-payment.
- Monitor and control companies intervening within maintenance contracts and one-off work orders.
- Ensure adherence to internal regulations and maintain a high level of quality of life for tenants.
Requirements
- CAP Guardian training and 3 years of experience.
- Excellent written and spoken French.
- Mastery of IT tools, with knowledge of IKOS a plus.
- Rigorous and organized, with excellent interpersonal skills and a real sense of customer relations.
What We Offer
A fixed-term contract for 6 months, based in Floirac, with travel involved. A Class B license and vehicle are required.
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