Property Manager

il y a 1 mois


Bordeaux, Nouvelle-Aquitaine, France L'Union sociale pour l'habitat Temps plein

About the Role

We are seeking a highly skilled Property Manager to join our team at L'Union sociale pour l'habitat. As a key member of our property management team, you will be responsible for ensuring the smooth operation of our residential properties.

Key Responsibilities

  • Manage daily customer relations with tenants, ensuring a high level of service quality.
  • Communicate effectively with tenants, informing them about their accounts, rights, and obligations, as well as planned work in their residence.
  • Independently manage customer complaints via our internal software, from entry to resolution, in accordance with company procedures and processing times.
  • Conduct inventories, work orders, and monitoring of technical and safety equipment, in conjunction with internal teams.
  • Participate in housing marketing by conducting visits, promoting properties, and providing information on facilities, infrastructure, and local services.
  • Collect rent and perform necessary procedures with tenants to avoid disputes over non-payment.
  • Monitor and control companies intervening within maintenance contracts and one-off work orders.
  • Ensure adherence to internal regulations and maintain a high level of quality of life for tenants.

Requirements

  • CAP Guardian training and 3 years of experience.
  • Excellent written and spoken French.
  • Mastery of IT tools, with knowledge of IKOS a plus.
  • Rigorous and organized, with excellent interpersonal skills and a real sense of customer relations.

What We Offer

A fixed-term contract for 6 months, based in Floirac, with travel involved. A Class B license and vehicle are required.


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