Property Manager

il y a 1 semaine


Bordeaux, Nouvelle-Aquitaine, France L'Union sociale pour l'habitat Temps plein

Key Responsibilities

As a Property Manager - M/F, you will be the primary point of contact for tenants within the company ICF Habitat Atlantique. Your role involves ensuring daily customer relations in the field, focusing on quality of service in conjunction with customer managers.

You will inform tenants about their account, rights, and obligations, as well as the work planned in their residence. Additionally, you will manage customer complaints independently via our internal software, from entering the complaint to its resolution in compliance with company procedures and processing times.

Key Skills

A good communicator, you will be responsible for carrying out inventories, work orders, and monitoring technical and safety equipment in conjunction with internal teams. You will also participate in the marketing of housing by carrying out visits, promoting the housing by providing information on the apartment's facilities, the neighborhood's infrastructure, and local services.

You will be responsible for collecting rent and regularly carrying out all necessary procedures with tenants to avoid disputes over non-payment. Furthermore, you will monitor and control companies that intervene within the framework of maintenance contracts and one-off work orders.

Requirements

With CAP Guardian training, you should have 3 years of experience. A good level of written and spoken French is essential, as is mastery of IT tools. Knowledge of IKOS is a plus. You should be rigorous and organized in planning your various appointments, and a good communicator who can adapt to a variety of interlocutors.

You should anticipate the missions entrusted to you and have excellent interpersonal skills. This position involves travel and requires a Class B license and vehicle. The position is based in Floirac and is a fixed-term contract for 6 months.


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