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Retail Training Manager EMEA
Il y a 2 mois
Job Summary
The Retail Training Manager EMEA will be responsible for developing and implementing training programs for retail teams across the EMEA region. This role will work closely with the Global Training Team and the Retail EMEA Team to identify training needs and tailor training programs in alignment with the brand vision and business priorities.
Key Responsibilities
- Collaborate with the Global Training Team and the Retail EMEA Team to identify training needs and adapt training programs in accordance with the brand vision and business priorities.
- Define the training calendar for each country of the region, taking into account retail priorities, and plan and conduct in-store coaching and training to retail teams in accordance with company service standards.
- Roll-out and facilitate effective implementation of the trainings (fundamentals, products, collections…).
- Ensure the brand image is respected and the highest level of luxury client experience is delivered.
- Support the vision of the brand of being client-centric.
- Ensure all levels in Retail representing the brand deliver one cohesive message.
- Manage the delivery, quality, and budget of training programs, including planning and coordinating the training calendar, venues, and participants. Ensure the appropriate training programs are delivered in an effective and timely manner.
- Monitor and measure trainings and action-plans.
- Stay abreast of new trends and tools in employee development and competitors.
- Manage exercise budgetary control.
- Engage and develop the Training Team.
Requirements
- An international experienced program manager, analytical with attention to detail.
- Curious and have an appetite for learning, training, and people development topics.
- With a previous experience in content design.
- A solution finder and action-oriented team player.
- An influencer who enables results through others.
- Fluent in English.
About Us
BALENCIAGA S.A.S. is a luxury fashion house that values diversity and inclusivity. We believe that our employees are our greatest asset and are committed to providing a stimulating and fulfilling workplace environment. We offer a range of benefits, including fair compensation, internal mobility opportunities, and flexible work arrangements.
Why Work with Us?
At BALENCIAGA S.A.S., we are committed to fostering a diverse and inclusive workforce. We believe that our employees are our greatest asset and are committed to providing a stimulating and fulfilling workplace environment. We offer a range of benefits, including fair compensation, internal mobility opportunities, and flexible work arrangements.
