CRM Systems Manager
il y a 1 semaine
Job Summary
Orient-Express is seeking a skilled CRM Manager to join our team. The successful candidate will be responsible for implementing a CRM system that effectively manages sales funnels and customer relationships, following Accor best practices.
Key Responsibilities
- Develop and implement CRM strategies to increase database growth and improve customer engagement
- Monitor and analyze customer relationship metrics to inform business decisions
- Create and manage brand campaign calendars to drive sales and marketing efforts
- Design and implement workflows to streamline sales and marketing processes
- Stay up-to-date with industry trends and competitor analysis to inform business strategies
Requirements
- Minimum 3-5 years of experience in CRM management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a matrix environment and prioritize multiple tasks
- Comfortable with data analysis and reporting
What We Offer
Orient-Express offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for CRM management, we encourage you to apply for this exciting opportunity.
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