Salesforce Implementation Lead

il y a 3 semaines

Paris, Île-de-France Wipro Limited Temps plein
Salesforce Business Analyst Role

Wipro Limited is a trusted partner to some of the world's largest brands, helping customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience.

The Salesforce Business Analyst is responsible for leading Salesforce implementation from initial discovery and requirements analysis through design, configuration, development, technical review, testing, and deployment.

This role leads and executes project deliverables that otherwise tend to be owned by roles like solution architect, technical development leads, and business analysts on more traditional projects.

The Salesforce Business Analyst works with a smaller express project team, including a project manager, offshore tech lead, and often partners with a more experienced technical consultant that shares some of the same responsibilities.

Key Responsibilities:
  • Design and deploy a full Salesforce solution.
  • Lead discovery workshops with clients, inclusive of process mapping, requirement gathering, and early solution architecture.
  • Define and document technical and functional requirements.
  • Translate requirements into user stories in Salesforce CMC platform and use the platform daily to drive project deliverables.
  • Prioritize & scope stories, partnering with the offshore Technical lead to ensure that they are tasked, assigned, and configured on a daily basis.
  • Collaborate with QA to review the development team's configuration to ensure proper technical quality.
  • Work with offshore technical lead to ensure resolution of any issues; is capable of direct configuration if needed to support timely resolution.
  • Communicate the design/solution to the client from both a technical and functional perspective.
  • Conduct demos of technology throughout the project to ensure the solution is meeting the client requirements.

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