Food and Beverage Service Associate
il y a 3 jours
About Us
The Porter House Hotel is a stylish sanctuary, blending architectural design with the charms of yesteryear. As a member of our hotel community, you will be part of a team where everyone's contribution is valued. We empower our team members to bring ideas to elevate our services, creating personalised experiences for guests and team members.
Job Summary
We are seeking a Food and Beverage Service Associate to provide efficient food and beverage service that exceeds our guest expectations. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service, managing food and beverage operations, and maintaining a clean and safe environment.
Key Responsibilities
- Provide exceptional customer service, ensuring that guests have a memorable experience.
- Manage food and beverage operations, including ordering, inventory, and presentation.
- Maintain a clean and safe environment, adhering to health and safety standards.
- Work collaboratively with the hospitality team to achieve business objectives.
- Develop and maintain a strong knowledge of food and beverage products, including menu items and promotions.
- Assist with training and development of new team members.
Requirements
- RSA (NSW) certification.
- Point of Sale (POS) experience.
- Excellent food and beverage knowledge.
- Exceptional time management skills.
- Ability to work a rotating roster.
- Service-oriented with an eye for detail.
- Ability to work independently and demonstrate initiative in a dynamic environment.
- Self-motivated and energetic.
- Ability to work a variety of shifts.
- Strong focus and passion for hotel operations.
- Confident and articulate communication, negotiation, relationship, and networking skills.
- Time management skills with the ability to multitask.
- Strong personal integrity.
- Entrepreneurial spirit with drive, ambition, and high level of energy.
- Good interpersonal skills with the ability to communicate with all levels of team members.
- Flexible and able to embrace and respond effectively to change.
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