Food and Beverage Service Associate
il y a 5 jours
Job Summary
We are seeking a highly skilled and customer-focused Food and Beverage Service Associate to join our team at Sofitel Al Hamra Beach Resort, an Accor property. As a key member of our F&B team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.
Key Responsibilities
- Provide Exceptional Service
- Deliver courteous, professional, and efficient service to guests at all times.
- Follow hotel F&B operation standards manual to ensure consistency and quality.
- Support F&B Operations
- Undertake reasonable tasks and secondary duties as assigned by your direct supervisor.
- Perform opening and closing procedures for the respective outlet as assigned.
- Food and Beverage Knowledge
- Have a thorough understanding and knowledge of all food and beverage items in the menu.
- Recommend Food & Beverage combinations and up-sell alternatives to guests.
- Quality and Efficiency
- Provide high standards of quality and efficient service as per Standard Operational Procedures.
- Ensure the respective outlet and surrounding area are kept clean and organized at all times.
- Guest Relations
- Handle guest enquiries in a courteous and efficient manner.
- Establish a rapport with guests, maintaining good customer relationships.
- Inventory and Supplies
- Monitor operating supplies and reduce spoilage and wastage.
- Assist in carrying out monthly, quarterly, bi-yearly, and yearly inventory of operating equipment.
- Flexibility and Adaptability
- Be entirely flexible and adapt to rotate within the different sub-sections of the F&B Department or any other Department of the hotel as assigned.
- Carry out any other reasonable duties as assigned by the Head Waiter/Assistant Manager and supervisor.
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