Food and Beverage Service Associate

il y a 5 jours


IssylesMoulineaux, Île-de-France Accor Temps plein

Job Summary

We are seeking a highly skilled and customer-focused Food and Beverage Service Associate to join our team at Sofitel Al Hamra Beach Resort, an Accor property. As a key member of our F&B team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities

  • Provide Exceptional Service
    • Deliver courteous, professional, and efficient service to guests at all times.
    • Follow hotel F&B operation standards manual to ensure consistency and quality.
  • Support F&B Operations
    • Undertake reasonable tasks and secondary duties as assigned by your direct supervisor.
    • Perform opening and closing procedures for the respective outlet as assigned.
  • Food and Beverage Knowledge
    • Have a thorough understanding and knowledge of all food and beverage items in the menu.
    • Recommend Food & Beverage combinations and up-sell alternatives to guests.
  • Quality and Efficiency
    • Provide high standards of quality and efficient service as per Standard Operational Procedures.
    • Ensure the respective outlet and surrounding area are kept clean and organized at all times.
  • Guest Relations
    • Handle guest enquiries in a courteous and efficient manner.
    • Establish a rapport with guests, maintaining good customer relationships.
  • Inventory and Supplies
    • Monitor operating supplies and reduce spoilage and wastage.
    • Assist in carrying out monthly, quarterly, bi-yearly, and yearly inventory of operating equipment.
  • Flexibility and Adaptability
    • Be entirely flexible and adapt to rotate within the different sub-sections of the F&B Department or any other Department of the hotel as assigned.
    • Carry out any other reasonable duties as assigned by the Head Waiter/Assistant Manager and supervisor.


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