Head Language Assistant

il y a 1 mois


Puteaux, Île-de-France Wall Street English Temps plein

As a Head Language Assistant at Wall Street English, you will play a pivotal role in ensuring students achieve their educational goals and enjoy a positive learning experience through exceptional customer service and personalized study advice.

The role involves leading and mentoring the Language Assistant team by providing comprehensive training, setting clear objectives, and equipping them with the necessary tools to succeed. You will empower students to reach their full potential by offering guidance, motivation, and constructive feedback throughout their course.

Key Responsibilities:

  • Deliver high-quality customer service to students
  • Provide study advice and support to students
  • Lead and mentor the Language Assistant team
  • Set clear objectives and provide necessary tools for team success
  • Offer guidance, motivation, and feedback to students
  • Native or excellent level of the French language

Requirements:

  • High level of English
  • Customer Service Experience
  • Interpersonal skills
  • Management skills
  • Friendly, outgoing, and enthusiastic

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