Strategic Partnerships Manager

il y a 4 semaines


LevalloisPerret, Île-de-France International SOS Temps plein

About International SOS

As a leading international insurance broking subsidiary, International SOS is dedicated to providing value-added enhancement benefits to financial institutions worldwide. Our expertise in assistance services, insurance benefits, and concierge/lifestyles programmes enables us to operate across a diverse and wide geographic region, serving clients in Europe, CIS, MENA, Africa, and Asia.

About the Role

The Partnership Manager will play a crucial role in cultivating and maintaining strategic relationships with key partners, including insurers, brokers, and Travel Management Companies (TMC) in France. This position will support the Director of Partnerships in ensuring the seamless execution of partnership initiatives to foster mutual benefit and collaboration.

Key Responsibilities

  • Act as a support to the Director of Partnership with Insurers, Brokers and TMC Partners in France.
  • Build and maintain strong relationships with key partners, ensuring mutual benefit and collaboration.
  • Manage calendars, create agenda, arrange meetings, prepare presentations, coordinate schedules, issue minutes and regular reports/business reviews with partners in accordance with the Director of Partnerships Agenda.
  • Organize events with key brokers and insurers.
  • Organize cases reviews with clients/insurers/brokers/account managers.
  • Update CRM with contacts, meeting, emails.

Strategic Partnerships Development (Negotiation and agreement management):

  • Manage signature of new DBA's and agreements with new strategic partners.
  • Manage and maintain existing DBA's and updated contacts and procedures into de CRM.
  • Reneew DBAs into the CRM.
  • Support the onboarding team, account managers executives and business development managers in order to review the new clients/renewals operations procedures.
  • Maintain the partnership strategy in France. Suggest innovations and adjustments, participate to the yearly redesign.

Financial performance:

  • Organize pipe reviews with brokers and insurers.
  • Keep track of overdue payments with Credit Control team and follow-up with partners (Brokers and Insurers) the outstanding payments related to access fees or cases management.
  • Ensure payment commissions of partners.
  • Reneegotiate commissions when necessary and payment schedules.

Cross-functional Collaboration:

  • Work closely with internal teams, including marketing, sales, and product development, to ensure alignment and successful implementation of partnership initiatives.
  • Participate in meetings and presentations to support the new business development and the renewals.

Performance Tracking:

  • Monitor and evaluate the performance of partnerships.
  • Develop and implement metrics to measure success and report on partnership outcomes (presentations, organization, contact management follow-up).
  • DBA's renewals finished on during the delay agreed by Sales Operations team.
  • Review of onboarding procedures.

About You

A proven track record in partnership development. Knowledge of French insurance/broking market. Excellent negotiation skills, and the ability to manage complex relationships. Excellent communication skills, service oriented, detail oriented, enthusiastic. Strong analytical and strategic thinking abilities. Ability to manage multiple projects and meet deadlines. Fluent in French and English.

Benefits

  • Global Work Environment: Thrive in a matrixed, international, and multicultural workplace that encourages diversity and collaboration.
  • Transportation Support: Receive up to 50% reimbursement for public transport.
  • Health and Well-being: Enjoy comprehensive health insurance coverage.
  • Indulge in meals with a 60% employer-covered meal voucher, valued at 9€.
  • Performance Rewards: Annual bonus, offering opportunities to earn up to 100% of your gross monthly salary based on achieving objectives.
  • Generous Time Off: Enjoy 26 days of annual leave per year after 1 year of seniority and Benefit from 12 RTT (Reduction of Working Time) days per year for executives.
  • Flexible Hybrid Work Model: hybrid working approach with 2 days per week working remotely after the probation period.
  • Home Office Support: Receive a 100€ annual allowance for working from home, ensuring a comfortable and productive remote work setup.
  • Additional Perks: Access various other benefits, including gift vouchers, holiday vouchers, culture vouchers, and more, enhancing your overall work experience.

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